Licensed Program Director

ROWI Teen & Parent Wellness Centers; Victorville (CA); On-site; USD 90,000 - 120,000; Full time

Job summary

ROWI Teen & Parent Wellness Centers is seeking a Program Director to lead clinical operations, supervise therapists, and ensure quality care. You will audit documentation, coordinate with senior management, and guide program development while maintaining confidentiality and adherence to ROWI standards.

The role requires a Master’s degree in a relevant field, licensure as an MFT/psychologist/Social Worker, and at least two years of treatment experience with strong leadership and communication

Qualifications

• Master’s degree from an accredited graduate school in MFT, Counseling, Psychology or Social Work.
• Licensed as an MFT, clinical psychologist or social worker.
• Two years of experience in treatment or hospital settings.
• Evidence of leadership ability and knowledge.

Responsibilities

• Audits EMR and clinical documentation; communicates with Directors.
• Interacts with upper management, participants, and families.
• Ensures documentation standards and timelines are met.
• Oversees on-site utilization reviews and census development.
• Leads and participates in staff and treatment team meetings.
• Supervises therapists; monitors treatment plan implementation.
• Participates in interview processes for new staff.
• Manages crisis or emergency situations as needed; after-hours availability.
• Conducts performance reviews and models professional conduct.
• Maintains confidentiality and adheres to budgets.

Skills

Leadership

Communication

Budget adherence

Team supervision

Crisis management

Education

Master’s degree in Marriage and Family Therapy, Counseling, Psychology or Social Work

Job description

About the role

Key Responsibilities of the Program Director:

• Audits EMR and all clinical documentation and communicates with Director of Clinical Services and Director of Clinical Compliance.
• Effectively communicates with upper management, program participants, and families.
• Adheres to documentation standards, timelines, and expectations.
• Assists the Director of Clinical Compliance with DMHC appeals.
• Conducts and manages on-site utilization reviews and monitors census development.
• Delivery and maintenance of program schedule that is in compliance with ROWI standards.
• Works effectively with the Director of Clinical Compliance on Peer Reviews.
• Oversees interdisciplinary treatment team meetings and weekly staff meetings.
• Oversees the completion and review of the Parent Satisfaction Survey upon discharge.
• Supervises therapists to ensure treatment plans are being implemented and updated.
• Monitor and assess staff morale and build team spirit and continuity.
• Participate in the interview process with the Director of Clinical Services to determine the appropriateness and qualifications of prospective staff members.
• Manages crisis or emergency situations as needed; is available by telephone evenings and weekends.
• Completes performance reviews of the program staff, identifying strengths, weaknesses, and goals for the coming year.
• Serve as a role model to treatment staff, clients, employees, and guests through a positive, caring, and professional attitude.
• Maintain the confidential nature of clients and related activities.
• Comply with the dress code.
• Complete tasks in a timely and accurate manner.
• Adheres to program budgets.
• Actively works on program schedule development.
• Any additional duties as assigned by the management team.

Basic Education and Experience Required:

• Minimum of a Master’s Degree from an accredited or state approved graduate school in Marriage and Family Therapy, Counseling, Psychology or Social Work. The Program Director will be licensed as a MFT, clinical psychologist or social worker.
• Two years of experience in treatment or hospital setting.
• Must be able to demonstrate leadership ability and knowledge.

Join Team ROWI:

Step into a role where you can truly make a difference. At ROWI, we are committed not only to the well-being of our clients but also to the professional and personal growth of our team. Join us in a fulfilling, engaging, and balanced work environment where each day brings new opportunities to impact lives positively.

Salary + Bonus + Benefits