Licensed Professional Mental Health Counselor (Program Coordinator)

U.S. Department of Veterans Affairs; Toledo (OH); On-site; USD 90,000 - 116,000; Full time

Job summary

The U.S. Department of Veterans Affairs, Veterans Health Administration, seeks a Licensed Professional Mental Health Counselor (Program Coordinator) at the Toledo Community Based Outpatient Clinic to lead the Behavioral Health Interprofessional Program Team.

The role coordinates clinical, training, and administrative activities to deliver comprehensive veteran care. The incumbent provides supervision to staff and trainees, develops and implements programs and protocols, and ensures compliance

Qualifications

• Transcript required and education recognized by the U.S. Department of Education.
• Experience in program coordination within behavioral health.
• Ability to supervise and guide staff and trainees.

Responsibilities

• Coordinate and manage comprehensive mental health services within the program.
• Oversee development and implementation of programs, policies, and procedures.
• Monitor outcomes using a data-driven quality assurance process.
• Provide clinical supervision and consultation for staff and trainees.
• Ensure compliance with accrediting bodies, VA requirements and policies.
• Evaluate and address performance and personnel concerns.

Skills

Program coordination

Clinical supervision

Quality assurance

Data analysis

Education

Licensed Mental Health Counselor (L.M.H.C.)

Job description

Licensed Professional Mental Health Counselor (Program Coordinator)

• Department: Department of Veterans Affairs

This position is for a Behavioral Health Interprofessional Program Team leader at the Toledo Community Based Outpatient Clinic in the Mental Health Service. The incumbent organizes and manages the delivery of comprehensive mental health services and activities. The incumbent is expected to have relevant specific training and demonstrated expertise in Mental Health.

Key Responsibilities

Assigned Duties include but are not limited to- PROGRAM COORDINATION RESPONSIBILITIES: The incumbent has broad program coordination responsibilities, which include the operation and management of key clinical, training, or administrative activities. Has direct responsibility for the professional activities of all program staff.

Responsibilities include broad development and active implementation of programs, policies, and procedures, oversight of administrative and programmatic resources. Further, responsibilities include monitoring of outcomes using a data-driven quality assurance process for a program that delivers specialized, complex, highly professional services that are important components of the VA Ann Arbor Healthcare System, and significantly affect the health care provided to veterans.

The Program Coordinator is responsible for the continuous evaluation of outcome monitors, measurements, and improvements in all phases of substance use disorder treatment and quality improvement initiatives. The program coordinator is responsible for compliance with all accreditations, VACO, and hospital requirements, policies, and procedures.

Oversees the establishment of program monitors and outcome measurements within programs assigned using a data-driven quality assurance process. Oversees development of new treatment protocols for patients. Has direct responsibility for all aspects of psychological services in the program, including those conducted by trainees and staff. Provides administrative supervision, guidance and consultation for staff and trainees.

Manages all personnel concerns including addressing performance concerns. Consults with and serves as a resource for other professional personnel concerning the need for and development of mental health services. Responsible for timely completion of all program evaluations and documents required by the Medical Center, VISN and VACO, ensuring compliance with appropriate accrediting bodies such as JCAHO.

Responsible for implementation of all directives, and completion of all action items assigned in a timely manner. Is responsible for continuous quality improvement and action plan development and follow through. Clinical Responsibilities: Evaluates and diagnoses mental disorders within their areas of competence and consistent with clinical scope.

Treats mental health, substance use disorders, behavioral concerns, physical health, psychosocial problems, and other psychiatric comorbidities with evidence-based treatment approaches within their areas of competence and consistent with clinical privileges. Completes all clinical charting and documentation required by the Healthcare system, as appropriate within established timeliness guidelines and consistent with quality and accreditation standards.

Provides clinical supervision, guidance, and consultation for staff and trainees as assigned. Has direct responsibility for all aspects of mental health services provided by themselves and those that they supervise.

Work Schedule: 8:00 am to 4:30 pm, Monday through Friday Telework: Available Virtual: This is not a virtual position. Functional Statement #: PD93958-A Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized

Requirements & Education

IMPORTANT: A transcript must be submitted with your application. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/.

If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Which agency is hiring for this position?

This position is with Veterans Health Administration, Department of Veterans Affairs.

What is the salary for this position?

The posted pay range is $89508 – $116362/yr.

What is the application deadline?

Applications close on 2026-10-28.

Who is eligible to apply?

This position is open under the 'Fed Competitive' hiring path.