Licensed Plumber - Cambridge, MA (1st Shift)

UG2; Cambridge (MA); On-site; USD 60,000 - 90,000; Full time

Job summary

UG2 in Cambridge, MA is seeking a licensed plumber to install, maintain, and repair water piping systems and fixtures in commercial and industrial environments. You will troubleshoot issues, perform repairs, and ensure compliance with local codes.

The role requires a current plumber license, a plumbing theory degree or 3–5 years of hands-on experience, and willingness to work variable shifts. Strong communication and customer service skills are essential.

Qualifications

• Active license is required to perform plumbing work.
• Technical degree or 3–5 years hands-on plumbing experience.
• Knowledge of local codes and regulations for city/state.
• Willingness to work varying shifts including weekends.
• Strong attention to detail and problem-solving abilities.

Responsibilities

• Install, maintain and repair water piping systems and fixtures in commercial/industrial settings.
• Troubleshoot and diagnose plumbing issues; perform repairs promptly.
• Complete required paperwork accurately and on time.
• Maintain equipment and inventory in plumbing spaces.
• Provide excellent customer service and clear client communication.
• Participate in an on-call rotation including nights/weekends/holidays.
• Assist other trades as needed.

Skills

Active Plumber License

Code knowledge

Troubleshooting

Customer service

Communication

Attention to detail

Education

Technical degree in Plumbing theory

Job description

Licensed Plumber is responsible for installing, maintaining and repairing all types of water piping systems, plumbing fixtures, and trappings in accordance with all recognized plumbing codes and regulations for the city and state. This role requires a strong proficiency in commercial and industrial environments, and the ability to troubleshoot, install, and maintain systems in both critical and non-critical areas.

Job Responsibilities

• Strong proficiency in working within commercial and industrial environments.
• Troubleshoot, install, and maintain water piping systems, plumbing fixtures, and trappings in both critical and non-critical areas.
• Complete all required paperwork accurately and in a timely manner.
• Maintain equipment and inventory in plumbing spaces for maximum efficiency.
• Exhibit professional conduct at all times, whether on the job site or driving company vehicles.
• Participate in an on-call rotation schedule that includes nights, weekends, and holidays.
• Respond to emergency situations, troubleshoot, and repair plumbing issues promptly.
• Provide strong customer service experience along with efficient troubleshooting and diagnostic skills.
• Exhibit strong communication skills, efficiency, and organization.
• Assist other trades as required.

Key Interactions

• Engage with all leaders and stakeholders.
• Engage with all employees organizationally as needed.
• Engage with customers and clients.

Requirements (Knowledge, Abilities, Skills, And Education And/or Experience)

• Active Plumber License required.
• A technical degree in Plumbing theory or a minimum of three to five years of hands-on experience in the Plumbing trade industry.
• Knowledge of local plumbing codes and regulations for the city and state.
• Ability to successfully complete the required company training.
• Ability to work varying shifts, weekends, and holidays as needed.
• Demonstrates attention to detail.
• Identifies and resolves problems in a timely manner.
• Strives to continuously build knowledge and skills; shares expertise with others.
• Responds promptly to customer needs; meets commitments.
• Treats people with respect; works with integrity and ethically; upholds organizational values.
• Follows policies and procedures; completes administrative tasks correctly and on time; supports the organization's goals and values.
• Demonstrates accuracy and thoroughness; looks for ways to improve and promote quality.Observes safety and security procedures; reports potentially unsafe conditions.
• Adapts to changes in the work environment; manages competing demands; is able to deal with frequent change, delays, or unexpected events.

Working Conditions And/or Physical Requirements

• The role requires the ability to lift up to 50 pounds, climb ladders, work in tight spaces, and perform physical labor related to maintenance and repair.
• The noise level in the work environment is usually moderate to loud.
• Possible frequent exposure to moving mechanical parts and risk of electrical shock. Exposure to wet and/or humid conditions; high, precarious places and outside weather conditions.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Availability to respond to after-hours emergencies as necessary.

Founded in 2012, UG2 is privately held and headquartered in Boston, Massachusetts. At UG2, we set the standard in facility services through our relentless pursuit of innovation and excellence. We take pride in exceeding client expectations and fostering a culture of continuous improvement. Every team member is integral in shaping our strategy and driving our mission. By embodying our commitment to service excellence, they directly contribute to UG2's growth and our reputation for delivering unparalleled results in a client-focused industry. #Sk