Licensed Optician-San Diego, CA-LensCrafters

LensCrafters; San Diego (CA); On-site; USD 34,467 - 53,753; Full time

Benefits offered by this job

Competitive salary

Employee discounts

Opportunities for advancement

Job summary

A leading optical company in San Diego is seeking a Licensed Optician to enhance customer satisfaction through quality eyewear fitting and adjustments. You will lead efforts in customer service and education about our products while ensuring eyewear meets precision standards. Strong optical dispensing experience and a high school diploma are essential. This role offers a competitive salary in a dynamic retail environment with opportunities for advancement.

Qualifications

• High School graduate or equivalent.
• Must have state licensure.
• Experience in optical dispensing is required.
• Strong customer service skills including communication and teamwork.
• Basic math skills necessary.

Responsibilities

• Welcome all customers and set expectations.
• Custom-fit glasses and accurately place prescription in lenses.
• Act as a leader in optical acumen.
• Ensure finished eyewear meets customer needs.
• Assist team with complex product needs.

Skills

Strong customer service skills

Optical dispensing experience

Strong basic math skills

Familiarity with POS and computers

Knowledge of current fashion trends

Education

High School graduate or equivalent

State licensure

Tools

iPad/tablet

Job description

Licensed Optician – San Diego, CA – LensCrafters

Requisition ID: 912684
Store #: 00P727 LensCrafters
Position: Full-Time
Pay Range: 25.02 - 39.02

LensCrafters is a place for visionaries. We’ve got a vision for pairing state‑of‑the‑art technology with a truly personal approach to eye care. Everything we do is centered around sight, because quality care helps us see the joy in life. We learn from the best, deepen our legacy of the highest optical standards, and innovate the future in optical care. At LensCrafters, we want every person who enters our doors to feel our passion for care—so we’re committed to taking care of you, so you can bring the best quality experience to our patients and customers.

LensCrafters is part of EssilorLuxottica, a global leader in the design, manufacture and distribution of world‑class vision‑care products. Join our global community of over 200,000 dedicated employees and help drive the transformation of the eyewear and eyecare industry.

Major Duties & Responsibilities

• Welcome all customers and set expectations
• Custom‑fit glasses and precisely place prescription in lenses
• Act as a leader in optical acumen
• Take and record measurements, accurately adjust/fit eyewear with attention to detail, ensuring finished eyewear meets standards and customer needs
• Assist team with complex product needs and prescriptions
• Use technology accurately, despite time pressure and customer volume; demonstrate exceptional product knowledge and tool usage
• Proactively explore root causes of issues, think forward, ensure customers are satisfied and expectations are exceeded, and drive solutions
• Multi‑task, prioritize, and manage time amid competing priorities
• Strive to achieve exceptional results on Brand KPIs and competencies
• Take pride in store appearance; help keep store clean, attractive, and organized
• Inform management of safety opportunities; demonstrate safe work practices
• Be resourceful, self‑motivated, with a desire for continual learning, improvement, and results
• Adhere to company policies and procedures, including discounts, promotions, and inventory management

Basic Qualifications

• High School graduate or equivalent
• State licensure
• Optical dispensing experience
• Strong customer service skills: communicator, listener, and team builder
• Knowledge of current store merchandise
• Strong basic math skills
• Awareness of current fashion trends
• Selling skills – ability to use and carry an iPad/tablet
• Familiarity with POS, computers, and calculators
• Embrace new technology and change

Preferred Qualifications

• Previous customer service and retail experience

EssilorLuxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844‑303‑0229 (be sure to provide your name, job id number, and contact information so that we may follow up in a timely manner) or email [e-mail].

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the U.S. receive preference in accordance with Tribal Law.