Licensed Optician - Queens Center

Warby Parker; New York (NY); On-site; USD 63,000 - 64,000; Full time

Job summary

Warby Parker seeks a Licensed Optician to join our dynamic team in Queens Center, New York. This role involves delivering exemplary customer service, taking precise measurements, and ensuring the highest quality of eyewear. We value dedicated individuals who can adapt in a fast-paced environment while maintaining a focus on customer satisfaction. Comprehensive benefits include health and vision insurance, paid time off, and optical education reimbursement.

Benefits

Health insurance

Vision insurance

Dental insurance

Paid time off

Retirement plans

Parental leave

Optical education reimbursement

Snack pantry

Qualifications

• Licensed dispensing optician (or ABO-certified) required.
• Effective communication and teamwork skills needed.
• Passion for eyewear and retail industry critical.

Responsibilities

• Provide exceptional customer service and eyewear fitting.
• Check finished eyewear for optical standards.
• Assist customers in selecting frames and lenses.

Skills

Customer Service

Attention to Detail

Team Collaboration

Effective Communication

Education

Licensed Optician

Job description

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Warby Parker is searching for skilled and enthusiastic Licensed Opticians to join our growing team of in-house optical all-stars and play an integral part in what we’re all about—helping people see! In this role, you’ll become an expert in our brand and our glasses. Whether you’re helping longtime Warby Parker fans or first-time wearers, you’ll deliver extraordinary customer service to leave them excited and confident about our glasses. You will work directly with customers to help meet all of their eyewear needs, take and record measurements, adjust and fit eyewear, and execute these details with flawless accuracy. You will check that our finished eyewear meets our optical standards, as well as customer requirements and requests. Use your expertise to explain prescription terminology and product offerings to customers. Work with your team to make sure all customers receive exceptional service. Help customers choose the best frames and lenses based on their prescription needs, face fit, personal style, and lifestyle. Collaborate with your team to form best practices for sales and customer service that can be implemented throughout the organization. Represent our brand to help educate others and get them excited about our values and mission. The ideal candidate is a licensed dispensing optician in states that require a license (or an ABO-certified optician in non-licensing states), passionate about the eyewear and retail industries, a clear, effective, and professional communicator, dedicated to going above-and-beyond to make customers and teammates happy, an energetic, positive team player able to adapt in a fast-paced environment, extremely detail-oriented, open-minded, and someone who takes their work seriously but not themselves. Benefits for full-time employees include health, vision, and dental insurance, life and AD&D insurance, paid time off and holidays, retirement savings plan with company match, parental leave, short-term disability, employee assistance program, bereavement leave, optical education reimbursement, snack pantry, and more. Warby Parker is an equal opportunity employer committed to diversity and inclusion.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Health Care Provider

• Industries

  Retail Apparel and Fashion

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