Licensed Optician: Precision Eyewear & Service

EssilorLuxottica; Tampa (FL); On-site; USD 40,000 - 65,000; Full time

Benefits offered by this job

Health care benefits

Retirement savings

Paid time off

Employee discounts

Job summary

LensCrafters in Tampa, FL is seeking a Licensed Optician to deliver exceptional customer service and expertly fit eyewear. You will measure, adjust and customize prescriptions, act as a knowledgeable resource, and support the team with complex product needs while maintaining brand standards.

Join a fast-paced environment that emphasizes accuracy, safety, and a passion for optics. This role requires licensure, dispensing experience, and a commitment to delivering a superior customer experience.

Qualifications

• High School graduate or equivalent.
• State Licensure.
• Optical dispensing experience.
• Strong customer service skills: communicator, listener & team builder.
• Knowledge of current store merchandise.
• Strong basic math skills.
• Awareness of current fashion trends.
• Selling skills – ability to use & carry an iPAD/tablet.
• Familiarity with POS, computers & calculators.
• Embrace new technology & change.

Responsibilities

• Welcome all customers, set expectations with customers.
• Custom fit glasses & precisely place prescription in lenses.
• Acts as a leader in optical acumen.
• Take & record measurements, accurately adjust/fit eyewear with attention to detail, ensure finished eyewear meets standards & customer needs.
• Assists team with complex product needs & prescriptions.
• Accurate & thorough use of technology despite time pressure & customer volume, exceptional product knowledge, use of appropriate tools.
• Proactive, explores root cause of issues, forward thinking, ensures customers are satisfied & expectations are exceeded, solution driven.
• Ability to multi-task, prioritize & manage time with competing priorities.
• Strive to achieve exceptional results on Brand KPIs & competencies.
• Take pride in store appearance, help to keep store clean, attractive & organized.
• Inform management of safety opportunities; demonstrates safe work practices.
• Resourceful, self-motivated with a desire for continual learning, improvement & results.
• Adhere to company policies & procedure, including discounts, promotions & inventory management.

Skills

Customer service

Communication

Teamwork

Mathematics

Fashion awareness

Selling skills

Technology adoption

Attention to detail

Education

High School diploma

State Licensure

Tools

POS system

iPad/tablet

Computers

Calculators

Job description

LensCrafters in Tampa, FL is seeking a Licensed Optician to deliver exceptional customer service and expertly fit eyewear. You will measure, adjust and customize prescriptions, act as a knowledgeable resource, and support the team with complex product needs while maintaining brand standards.

Join a fast-paced environment that emphasizes accuracy, safety, and a passion for optics. This role requires licensure, dispensing experience, and a commitment to delivering a superior customer experience.