Licensed Optician: Precision Eyewear & Legendary Service

Certification TOGAF; Santa Barbara (CA); On-site; USD 34,467 - 53,753; Full time

Benefits offered by this job

Bonus/commission plan

Health care

Retirement savings

Paid time off

Employee discounts

Job summary

LensCrafters is seeking a Licensed Optician in Santa Barbara to deliver the brand value and lead in optical service. You will welcome customers, fit glasses precisely, take measurements, and ensure eyewear meets standards while maintaining exceptional product knowledge.

The role requires strong customer service, knowledge of current fashion trends, and ability to use POS and iPad/tablet for transactions. The position offers a competitive pay range and benefits.

Qualifications

• High School graduate or equivalent.
• State Licensure.
• Optical dispensing experience.
• Strong customer service skills: communicator, listener & team builder.
• Knowledge of current store merchandise.
• Strong basic math skills.
• Awareness of current fashion trends.
• Selling skills – ability to use & carry an I-PAD/tablet.
• Familiarity with POS, computers & calculators.
• Embrace new technology & change.

Responsibilities

• Welcome all customers, set expectations with customers.
• Custom fit glasses & precisely place prescription in lenses.
• Acts as a leader in optical acumen.
• Take & record measurements, accurately adjust/fit eyewear with attention to detail, ensure finished eyewear meets standards & customer needs.
• Assists team with complex product needs & prescriptions.
• Accurate & thorough use of technology despite time pressure & customer volume, exceptional product knowledge, use of appropriate tools.
• Proactive, explores root cause of issues, forward thinking, ensures customers are satisfied & expectations are exceeded, solution driven.
• Ability to multi‑task, prioritize & manage time with competing priorities.
• Strive to achieve exceptional results on Brand KPIs & competencies.
• Take pride in store appearance, help to keep store clean, attractive & organized.
• Inform management of safety opportunities; demonstrates safe work practices.
• Resourceful, self‑motivated with a desire for continual learning, improvement & results.
• Adhere to company policies & procedure, including discounts, promotions & inventory management.

Skills

Customer service

Communication

Team building

Multi-tasking

iPad/tablet selling

Education

High School diploma

State Licensure

Optical dispensing license

Tools

POS system

iPad/tablet

Job description

LensCrafters is seeking a Licensed Optician in Santa Barbara to deliver the brand value and lead in optical service. You will welcome customers, fit glasses precisely, take measurements, and ensure eyewear meets standards while maintaining exceptional product knowledge.

The role requires strong customer service, knowledge of current fashion trends, and ability to use POS and iPad/tablet for transactions. The position offers a competitive pay range and benefits.