Licensed Optician, Part-Time - The Shops at Blackstone Valley

ECL Kontor; Millbury (MA); On-site; USD 60,000 - 80,000; Part time

Job summary

Join a forward-thinking company as a Licensed Optician, where you'll play a vital role in helping customers find their perfect eyewear. In this part-time position, you'll engage with customers, providing them with expert advice and exceptional service while working collaboratively with a talented team. This is an exciting opportunity to grow your skills in a dynamic retail environment, where your contributions will directly impact customer satisfaction and brand loyalty. If you're passionate about eyewear and dedicated to delivering outstanding service, this role is perfect for you!

Qualifications

• Licensed dispensing optician or ABO-certified optician required.
• Strong communication and customer service skills are essential.

Responsibilities

• Assist customers with eyewear needs and provide exceptional service.
• Take measurements, adjust eyewear, and ensure quality standards.

Skills

Customer Service

Communication

Detail-oriented

Adaptability

Team Collaboration

Education

Licensed Dispensing Optician

ABO Certification

Job description

Job Status: Part-Time

Warby Parker is searching for skilled and enthusiastic Licensed Opticians to join our growing team of in-house optical all-stars and play an integral part in what we’re all about—helping people see! In this role, you’ll become an expert in our brand and our glasses (take a peek athow they’re made). Whether you’re helping longtime Warby Parker fans or first-time wearers, you’ll deliver extraordinary customer service to leave them excited and confident about our glasses. Along the way, you’ll partner with motivated, collaborative individuals who take their work (but not themselves) seriously. You’ll also expand your current skill set with a slew of career-advancing resources and benefits. Our ideal candidate is a lifelong learner who’s eager to help Warby Parker grow. Sound a lot like you? Wonderful—read on!

What you'll do:

• Work directly with customers to help meet all of their eyewear needs
• Take and record measurements, adjust and fit eyewear, and execute these details with flawless accuracy
• Check that our finished eyewear meets our optical standards, as well as customer requirements and requests
• Use your expertise to explain prescription terminology and product offerings to customers
• Work with your team to make sure all customers receive exceptional service
• Help customers choose the best frames and lenses based on their prescription needs, face fit, personal style, and lifestyle
• Collaborate with your team to form best practices for sales and customer service that can be implemented throughout the organization
• Represent our brand to help educate others and get them excited about our values and mission

Who you are:

• A licensed dispensing optician in states that require a license (or an ABO-certified optician in non-licensing states)
• Passionate about the eyewear and retail industries
• A clear, effective, and professional communicator—you can break down technical terms for customers to easily understand
• Dedicated to going above-and-beyond to make customers (and your teammates!) happy
• An energetic, positive team player who’s able to adapt in a fast-paced, ever-changing work environment
• Extremely detail-oriented and capable of juggling a wide range of responsibilities
• Open-minded—you’re constantly learning and challenging what you know
• Someone who takes your work very seriously, but not yourself
• Not on the Office of Inspector General’s List of Excluded Individuals/Entities (LEIE)