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Licensed Optician - Oxmoor Center

Warby Parker

Louisville (KY)

On-site

USD 37,000 - 52,000

Full time

4 days ago
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Job summary

Join Warby Parker as a Licensed Optician and play a crucial role in providing exceptional customer service. You'll work directly with clients to fulfill their eyewear needs, ensuring high-quality standards while collaborating with a dedicated team. This entry-level position offers numerous career-advancing resources and benefits.

Benefits

Health, vision, and dental insurance
Life and AD&D Insurance
Paid time off
Paid Holidays
Retirement savings plan with company match
Parental leave
Short-term disability
Optical Education Reimbursement

Qualifications

  • A licensed dispensing optician in states that require a license or an ABO-certified optician in non-licensing states.
  • Dedicated to customer satisfaction and team collaboration.
  • Effective communication to explain technical terms to customers.

Responsibilities

  • Work directly with customers to meet their eyewear needs.
  • Adjust and fit eyewear accurately while checking optical standards.
  • Collaborate with team on best practices for sales and customer service.

Skills

Customer service
Communication
Attention to detail

Education

Licensed dispensing optician
ABO certification

Job description

5 days ago Be among the first 25 applicants

Warby Parker is searching for skilled and enthusiastic Licensed Opticians to join our growing team of in-house optical all-stars and play an integral part in what we’re all about—helping people see! In this role, you’ll become an expert in our brand and our glasses (take a peek athow they’re made). Whether you’re helping longtime Warby Parker fans or first-time wearers, you’ll deliver extraordinary customer service to leave them excited and confident about our glasses. Along the way, you’ll partner with motivated, collaborative individuals who take their work (but not themselves) seriously. You’ll also expand your current skill set with a slew of career-advancing resources and benefits. Our ideal candidate is a lifelong learner who’s eager to help Warby Parker grow. Sound a lot like you? Wonderful—read on!

What you'll do:

  • Work directly with customers to help meet all of their eyewear needs
  • Take and record measurements, adjust and fit eyewear, and execute these details with flawless accuracy
  • Check that our finished eyewear meets our optical standards, as well as customer requirements and requests
  • Use your expertise to explain prescription terminology and product offerings to customers
  • Work with your team to make sure all customers receive exceptional service
  • Help customers choose the best frames and lenses based on their prescription needs, face fit, personal style, and lifestyle
  • Collaborate with your team to form best practices for sales and customer service that can be implemented throughout the organization
  • Represent our brand to help educate others and get them excited about our values and mission

Who you are:

  • A licensed dispensing optician in states that require a license (or an ABO-certified optician in non-licensing states)
  • Passionate about the eyewear and retail industries
  • A clear, effective, and professional communicator—you can break down technical terms for customers to easily understand
  • Dedicated to going above-and-beyond to make customers (and your teammates!) happy
  • An energetic, positive team player who’s able to adapt in a fast-paced, ever-changing work environment
  • Extremely detail-oriented and capable of juggling a wide range of responsibilities
  • Open-minded—you’re constantly learning and challenging what you know
  • Someone who takes your work very seriously, but not yourself
  • Not on the Office of Inspector General’s List of Excluded Individuals/Entities (LEIE)

Some benefits of working at Warby Parker for full-time employees:

  • Health, vision, and dental insurance
  • Life and AD&D Insurance
  • Paid time off
  • Paid Holidays
  • Retirement savings plan with a company match
  • Parental leave (non-birthing parents included)
  • Short-term disability
  • Employee Assistance Program (EAP)
  • Optical Education Reimbursement
  • And more (just ask!)

Warby Parker is proud to be an equal opportunity employer. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, military status, or any other applicable legally protected characteristic.

About Us:

Warby Parker was founded with a mission: to inspire and impact the world with vision, purpose, and style.

We're constantly asking ourselves how we can do more and make a greater impact, and that starts by reimagining everything that a company and industry can be. We want to demonstrate that a business can scale while doing good in the world, without charging a premium for it. And we’ve learned that it takes creativity, empathy, and innovation to achieve that goal.

Since the day we launched in 2010, we’ve pioneered ideas, designed products, and developed technologies that help people see. We offer everything you need for happier eyes at a price that leaves you with money in your pocket, from designer-quality glasses and contacts to eye exams and vision tests, and you can meet us online, at our stores, or even in your home. Wherever and whenever you need it, we’re there to make exceptional vision care simple and accessible. (Delightful, too.)

Ultimately, we believe in vision for all, which is why for every pair of glasses or sunglasses we sell, a pair of glasses is distributed to someone in need through our Buy a Pair, Give a Pair program.

Seniority level
  • Seniority level
    Entry level
Employment type
  • Employment type
    Full-time
Job function
  • Job function
    Health Care Provider
  • Industries
    Retail Apparel and Fashion

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