Licensed Optician - New Philadelphia, OH - LensCrafters

Luxottica; New Philadelphia (OH); On-site; USD 35,000 - 55,000; Full time

Job summary

Join a forward-thinking company that is passionate about enhancing vision care! As a Licensed Optician, you'll play a vital role in delivering exceptional customer service and high-quality eyewear. You'll have the opportunity to develop your skills in the optical industry while working in a dynamic environment. This role allows you to make a significant impact on the lives of customers by ensuring their eyewear needs are met with precision and care. If you are self-motivated, resourceful, and eager to learn, this is the perfect opportunity to grow your career in a leading optical retail environment.

Benefits

Health Care

Retirement Savings

Paid Time Off/Vacation

Employee Discounts

Competitive Bonus Plan

Qualifications

• High School diploma and state licensure required.
• Experience in optical dispensing and strong customer service skills.

Responsibilities

• Deliver exceptional customer service and fit eyewear accurately.
• Assist customers with complex product needs and ensure satisfaction.

Skills

Customer Service

Optical Dispensing

Basic Math Skills

Selling Skills

Technology Proficiency (iPAD/Tablets)

Fashion Trends Awareness

Education

High School Graduate or Equivalent

State Licensure

Tools

POS Systems

Computers

Calculators

Job description

Licensed Optician - New Philadelphia, OH - LensCrafters

At LensCrafters, we're passionate about bringing people better sight. And it takes thousands of people from all backgrounds to do this.

By joining our team, you'll learn about the optical industry while developing the customer service and sales techniques needed to grow in your career.

LensCrafters is the largest optical retailer in North America with 1,000+ stores and as part of an eyewear industry leader, Luxottica, our higher standard of quality has made LensCrafters a leader in vision care for over 35 years.

The Licensed Optician delivers the brand value proposition & helps establish LensCrafters as the premier destination for all vision needs within the community. Creates exceptional value in the lives of customers by delivering legendary customer service & perfectly crafted high quality eyewear which exceeds our customers’ expectations.

MAJOR DUTIES & RESPONSIBILITIES

1. Welcome all customers, set expectations with customers
2. Custom fit glasses & precisely place prescription in lenses
3. Acts as a leader in optical acumen
4. Take & record measurements, accurately adjust/fit eyewear with attention to detail, ensure finished eyewear meets standards & customer needs
5. Assists team with complex product needs & prescriptions
6. Accurate & thorough use of technology despite time pressure & customer volume, exceptional product knowledge, use of appropriate tools
7. Proactive, explores root cause of issues, forward thinking, ensures customers are satisfied & expectations are exceeded, solution driven
8. Ability to multi-task, prioritize & manage time with competing priorities
9. Strive to achieve exceptional results on Brand KPIs & competencies
10. Take pride in store appearance, help to keep store clean, attractive & organized
11. Inform management of safety opportunities; demonstrates safe work practices
12. Resourceful, self-motivated with a desire for continual learning, improvement & results
13. Adhere to company policies & procedure, including discounts, promotions & inventory management

BASIC QUALIFICATIONS

1. High School graduate or equivalent
2. State Licensure
3. Optical dispensing experience
4. Strong customer service skills: communicator, listener & team builder
5. Knowledge of current store merchandise
6. Strong basic math skills
7. Awareness of current fashion trends
8. Selling skills – ability to use & carry an iPAD/tablet
9. Familiarity with POS, computers & calculators
10. Embrace new technology & change

PREFERRED QUALIFICATIONS

Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.

Upon request and consistent with applicable laws, EssilorLuxottica will provide reasonable accommodations to individuals with disabilities who need assistance in the application and hiring process. To request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 (be sure to provide your name and contact information so that we may follow up in a timely manner) or email [e-mail].

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.