Licensed Optician - Eyewear & Patient Care Specialist

America; Stratford (CT); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

401k with company match

Flexible Spending Account

Generous Paid Time Off

Parental leave

Employee eyewear discount

Overtime pay

Short- and Long-Term Disability

Life Insurance

College scholarship program

Job summary

America's Best in Stratford, CT, part of National Vision, is seeking an Optician to deliver outstanding patient care and support store performance. Join a nationwide network focused on affordable, high-quality eye care with growth opportunities.

As an Optician you will assist customers with eyeglass and contact lens dispensing, provide training, maintain records, manage orders and follow up, and uphold safety and quality standards while maintaining inventory and a welcoming, organized work area.

Qualifications

• Active dispensing license as required by the state.
• 3+ years related experience or training (required).
• Strong customer service and clear communication abilities.
• Confident selling skills with the ability to meet store goals.
• Organized, detail-minded, and able to multitask in a busy setting.
• Professional, friendly, and comfortable working with a variety of people.

Responsibilities

• Assist customers with eyeglass and contact lens dispensing, including contact lens insertion and removal training and product education.
• Deliver exceptional customer service while meeting sales goals and company objectives.
• Maintain accurate patient records and manage order follow-up, including customer notifications and weekly outreach.
• Support quality and operational excellence by reducing remakes, following safety standards, and adhering to company policies.
• Maintain inventory control, merchandising standards, and a clean, organized work environment.
• Mentor Apprentice Opticians as permitted by law.

Skills

Customer service

Communication

Sales skills

Multitasking

Organizational skills

Job description

America's Best in Stratford, CT, part of National Vision, is seeking an Optician to deliver outstanding patient care and support store performance. Join a nationwide network focused on affordable, high-quality eye care with growth opportunities.

As an Optician you will assist customers with eyeglass and contact lens dispensing, provide training, maintain records, manage orders and follow up, and uphold safety and quality standards while maintaining inventory and a welcoming, organized work area.