Licensed Optician — Patient Care & Eyewear Expert

National Vision, Inc.; Linden (NJ); On-site; USD 34,000 - 51,000; Full time

Benefits offered by this job

401k retirement savings with company &

Parental leave

Employee eyewear discount

College scholarship program

Job summary

America's Best, part of National Vision, is seeking an Optician to deliver patient care and drive store performance in Linden, NJ. You’ll assist customers with eyeglasses and contacts, train on insertion/removal, and uphold accuracy in patient records.

The role emphasizes strong customer service, clear communication, and confident selling to meet store goals. You’ll work in a fast-paced environment, maintain inventory and safety standards, and mentor Apprentice Opticians as permitted by law.

Qualifications

• Active dispensing license required by the state.
• 3+ years related experience or training.
• Strong customer service and clear communication.
• Confident selling skills to meet store goals.
• Organized, detail-oriented, multitasking in a busy setting.
• Professional, friendly demeanor with diverse customers.

Responsibilities

• Assist customers with eyeglass and contact lens dispensing, including contact lens insertion and removal training and product education.
• Deliver exceptional customer service while meeting sales goals and company objectives.
• Maintain accurate patient records and manage order follow-up, including customer notifications and weekly outreach.
• Support quality and operational excellence by reducing remakes, following safety standards, and adhering to company policies.
• Maintain inventory control, merchandising standards, and a clean, organized work environment.
• Mentor Apprentice Opticians as permitted by law.

Skills

Dispensing license

Customer service

Communication skills

Sales skills

Organization

Professional demeanor

Job description

• Compensation: USD 24.5 - USD 36.75 - hourly

Company Description

America’s Best is part of National Vision, one of the largest optical retail companies in the United States. With over 1,000 locations nationwide, we are focused on treating every eye with the attention and expertise it deserves. America’s Best believes in great care, for every kind of eye - because every eye deserves better.

At America’s Best, we combine value, expertise, and exceptional service to ensure every customer leaves seeing and feeling their best. As an Optician, you’ll play a key role in delivering outstanding patient care while supporting store performance.

What You’ll Do

• Assist customers with eyeglass and contact lens dispensing, including contact lens insertion and removal training and product education.
• Deliver exceptional customer service while meeting sales goals and company objectives.
• Maintain accurate patient records and manage order follow-up, including customer notifications and weekly outreach.
• Support quality and operational excellence by reducing remakes, following safety standards, and adhering to company policies.
• Maintain inventory control, merchandising standards, and a clean, organized work environment.
• Mentor Apprentice Opticians as permitted by law.

How would you like Sundays off? Yes, every Sunday we’re closed!

Qualifications

• Hold an active dispensing license as required by the state
• 3+ years related experience or training (required)
• Strong customer service and clear communication abilities.
• Confident selling skills with the ability to meet store goals.
• Organized, detail-minded, and able to multitask in a busy setting.
• Professional, friendly, and comfortable working with a variety of people.

Additional Information

We reward hard work with competitive pay, bonus opportunities, and a benefits package to support you and your family now and in the future.

Our Benefits Include:

• 401k retirement savings with company match and stock purchase plan
• Parental leave
• Employee eyewear discount
• College scholarship program

Focus on Professional Growth and Career Fulfillment:

• Access to educational courses
• Emphasis on internal promotions and career advancement

Join us today and see your future clearly!

We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, and other legally protected characteristics.

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