Licensed Optician - Dartmouth, MA - Eye Health Vision Centers

EssilorLuxottica; Dartmouth (MA); On-site; USD 35,000 - 55,000; Full time

Job summary

Join a forward-thinking company dedicated to providing exceptional patient care in the optical industry. This role involves delivering outstanding service through eyewear selection, precise measurements, and fitting, ensuring every patient leaves satisfied. You'll work closely with a team of professionals, utilizing your strong customer service and sales skills to create a welcoming environment. Embrace the opportunity to grow in a dynamic setting where your contributions truly make a difference in patients' lives. If you're passionate about eye care and eager to learn, this is the perfect opportunity for you.

Benefits

Health Care Benefits

Retirement Savings

Paid Time Off

Employee Discounts

Qualifications

• Must maintain active state optical licensure.
• Strong customer service and communication skills are essential.

Responsibilities

• Provide exceptional patient experiences through eyewear selection and fitting.
• Collaborate effectively with doctors and staff for patient care.

Skills

Customer Service Skills

Sales Skills

Basic Math Skills

Communication Skills

Adaptability to Technology

Education

High School Diploma or Equivalent

Active State Optical Licensure

Tools

Point-of-Sale Systems

Patient Record Systems

Job description

Requisition ID:

872532

Store #

00P515 Eye Health Associates LLC

Position

Full-Time

Total Rewards

Benefits/Incentive Information

Company Overview

Vision Associates is the nation's leading optical dispensary management & consulting company. Our mission is to provide the highest level of service and integrity. Our extensive background in the optical industry enables us to provide solutions that promote growth and profitability. In partnership with our clients, our foremost objective is to deliver complete and comprehensive service that reflects our commitment to eye care excellence.

Everyday we feel inspired to ignite our passion for patient care. Our people work closely with doctors, learn from complex medical cases, and make a difference in patients' lives. We unleash the power of optical.

Vision Associates is part of EssilorLuxottica, a global leader in the design, manufacture, and distribution of ophthalmic lenses, frames, and sunglasses.

GENERAL FUNCTION

Provides exceptional patient experiences through the selection of eyewear, accurate measurements, ordering, and fitting the patient to fulfill all their eyewear needs. Supports establishing the practice as the premier destination for all vision needs within the community.

MAJOR DUTIES and RESPONSIBILITIES

• Custom fits glasses and precisely places prescription in lenses.
• Acts as a leader in optical knowledge that provides a voice for peers.
• Takes and records measurements, adjusts or fits eyewear correctly, thorough and exact in details; ensures finished eyewear meets standards and patient requirements.
• Explores the needs and priorities of patients by asking open-ended questions.
• Assists peers with difficult or complex areas of product needs and prescriptions.
• Anticipates problems; explores underlying reasons for patient issues; strives to develop long-term solutions to problems and ensures patients are satisfied and expectations are exceeded. Acts quickly for resolution. Partners with management as necessary.
• Possesses the ability to multi-task and manage time with competing priorities.
• Operates the point-of-sale system, inputting patient information with accuracy and attention to detail.
• Commits to delivery date and time, seeks feedback, and asks for referrals.
• Takes ownership to achieve exceptional results on individual and team goals.
• Presents, celebrates, and educates at the time of dispense.
• Takes pride in dispensary appearance, shows initiative to keep it clean, attractive, and organized. Secures and protects company assets within control.
• Collaborates effectively with all doctors and practice staff daily to ensure high-level partnership for patient care.
• Informs management of safety opportunities; demonstrates safe work practices.
• Possesses a "can-do" spirit and strong drive for results; self-motivated with a desire for continual learning and improvement.
• Adheres to company policies and procedures, including but not limited to discounting, promotions, and inventory management.
• Works weekends and evenings in support of business needs (varies by location).
• Adheres to attendance and daily timekeeping requirements, all company policies and procedures.
• Fosters positive working relationships with the practice, communicating any concerns promptly to the Manager.
• Maintains proper dress code consistently.
• Performs other duties as assigned by the Manager or as business needs dictate.

BASIC QUALIFICATIONS

• High School diploma or equivalent
• Active state optical licensure; must maintain license
• Strong customer service skills: communicator, listener, and team builder
• Strong basic math skills
• Sales skills
• Embraces new technology and change

PREFERRED QUALIFICATIONS

• Familiarity with technology, such as point-of-sale, patient record systems, and other software applications

Employee pay is determined by multiple factors, including geography, experience, qualifications, skills, and local minimum wage requirements. Benefits may include health care, retirement savings, paid time off/vacation, and employee discounts. Upon request and in accordance with applicable laws, EssilorLuxottica will provide reasonable accommodations to individuals with disabilities. To request accommodations, call 844-303-0229 or email [e-mail].

We are an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, gender, national origin, social origin, social condition, perceived victimization, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy, genetic information, or any other characteristic protected by law. Native Americans in the US receive preference per Tribal Law.