Licensed Optician - Assistant Manager - Bilingual

America; Florida; On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Competitive pay

Benefits package

Career growth

Job summary

America's Best, part of National Vision, seeks a Licensed Optician – Assistant Manager who is bilingual in English and Spanish to lead daily store operations, drive sales, and deliver exceptional customer service.

You will oversee eyeglass departments, mentor staff, manage staffing, and ensure compliance with company standards while maintaining a high level of service and efficiency.

Qualifications

• Fluent in reading and speaking both English and Spanish.
• Maintain Optical license as required by the state.
• Optical sales experience; supervising experience preferred.
• Proven ability to lead, coach and build associate relationships.
• Strong understanding of store operations and standards for success.
• Strong communication skills for team management.
• Strong organizational skills for planning and monitoring progress.
• Ability to analyze and understand financial reports.
• ABO and NCLE Certified.

Responsibilities

• Drives, monitors, and achieves profit, sales and performance goals according to National Vision standards.
• Oversees eyeglass department efficiency and compliance with policies.
• Ensures outstanding customer service and that associates do the same.
• Maintains quality standards and effective merchandising/marketing initiatives.
• Supervises eyeglass staff and day-to-day operations.
• Assists GM with staffing forecasts, recruiting and retention.
• Leads and coaches to attain sales and service goals.
• Mentors Apprentice Opticians where permitted by law.

Skills

Leadership

Bilingual EN/ES

Customer service

Team coaching

Financial analysis

Education

ABO/NCLE Certification

Optical license

Job description

Licensed Optician - Assistant Manager - Bilingual

• Full-time

America's Best is part of National Vision, one of the largest optical retailers in the United States. The America’s Best brand continues to grow with over 1,000 stores and counting. Each location combines both parts of the optical equation – eyewear and eye care – into one excellent experience at a single low price.

At National Vision, we believe everyone deserves to see their best to live their best. We help people by making quality eye care and eyewear more affordable and accessible.

By overseeing the daily operations of our stores, including personnel management and inventory control, our Assistant Eyeglass Managers keep customers coming back by providing a positive experience from start to finish – and keeping associates happy, too.

How would you like Sundays off? Yes, every Sunday we’re closed!

What would you do? – The Specifics

• Drives, monitors, and achieves profit, sales and performance goals according to National Visionstandards. Monitors retail operating costs, budgets, and resources.
• Optimizes and oversees the eyeglass department to ensure efficiency and compliance with company’s policies and operational guidelines. Identifies areas of opportunity and creates an action plan for improvement.
• Conveys a commitment to providing outstanding customer service and ensures all associates do the same.
• Ensures quality standards are met.
• Ensures effective merchandising and execution of marketing, pricing promotions, and initiatives according to Brand and Company standards.
• Supervises and motivates Opticians and CL Sales associates (in some stores the Receptionist) and ensures the timely completion of day-to-day functions.
• Assists the General Manager with forecasting staffing needs, recruiting, selecting and retaining a high caliber staff.
• Leads and coaches associates towards the attainment of sales and customer service goals.
• Mentor potential Apprentice Opticians as permitted by law.

Are you the right fit? – The Suitable Talent

• Fluent in reading and speaking both English and Spanish.
• Maintain Optical license as required by the state.
• Optical sales experience. Supervising experience is preferred.
• Proven ability to lead, coach and build associate relationships.
• Sound understanding of store operations and standards for success.
• Strong communication skills (both oral and written) for effective management of teams.
• Strong organizational skills for planning work and continuously monitoring progress towards goals.
• Ability to analyze, create, and understand financial reports.
• Demonstrated ability to analyze and solve problems of varied scope.
• ABO and NCLE Certified

At National Vision, we reward hard work with competitive pay, bonus opportunities, and a comprehensive benefits package to support you and your family now and in the future.
Our Benefits Include:

• 401k Retirement Savings
• Flex Spending Account
• Generous Paid Time Off & Company Holidays
• Employee Eyewear Discount
• Overtime pay when applicable

Focus on Professional Growth and Career Fulfillment:

• Access to educational courses
• Emphasis on internal promotions and career advancement

At National Vision, you’ll enjoy more than just a job – you’ll have the chance to thrive in a rewarding career, surrounded by a supportive team and endless opportunities for growth. Join us today and see your future clearly!

We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, and other legally protected characteristics.