Licensed Optician - Assistant Manager

National Vision; Mayfield Heights (OH); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

401k Retirement Savings

Flex Spending Account

Paid Time Off & Holidays

Employee Eyewear Discount

Overtime pay

Job summary

National Vision is seeking an Assistant Eyeglass Manager in the Mayfield Heights area to oversee daily store operations, lead a team of Opticians and Sales associates, and drive profitability through strong customer service and efficient eyeglass department management.

You will mentor staff, manage scheduling and training, and ensure compliance with company standards while maintaining exceptional store performance and a focus on customer satisfaction.

Qualifications

• Proven ability to lead, coach and build associate relationships.
• Strong communication skills (oral and written) for effective management of teams.
• Strong organizational skills for planning work and monitoring progress toward goals.
• Ability to analyze, create, and understand financial reports.
• Maintain Optical license as required by the state.
• ABO and NCLE Certification required or preferred.

Responsibilities

• Drives, monitors, and achieves profit, sales and performance goals according to National Vision standards.
• Monitors retail operating costs, budgets, and resources.
• Oversees eyeglass department efficiency and compliance with policies and guidelines.
• Leads and coaches Opticians and CL Sales associates and ensures day-to-day functions are completed.
• Assists General Manager with staffing forecasts, recruiting and retention.
• Mentors Apprentice Opticians as permitted by law.

Skills

Leadership

Coaching

Communication

Organizational skills

Financial reporting

Education

Optical license

ABO/NCLE Certification

Job description

America's Best is part of National Vision, one of the largest optical retailers in the United States. The America's Best brand continues to grow with over 1,000 stores and counting. Each location combines both parts of the optical equation - eyewear and eye care - into one excellent experience at a single low price.

At National Vision, we believe everyone deserves to see their best to live their best. We help people by making quality eye care and eyewear more affordable and accessible.

By overseeing the daily operations of our stores, including personnel management and inventory control, our Assistant Eyeglass Managers keep customers coming back by providing a positive experience from start to finish - and keeping associates happy, too.

How would you like Sundays off? Yes, every Sunday we're closed!

Job Description

What would you do? - The Specifics

• Drives, monitors, and achieves profit, sales and performance goals according to National Visionstandards. Monitors retail operating costs, budgets, and resources.
• Optimizes and oversees the eyeglass department to ensure efficiency and compliance with company’s policies and operational guidelines. Identifies areas of opportunity and creates an action plan for improvement.
• Conveys a commitment to providing outstanding customer service and ensures all associates do the same.
• Ensures quality standards are met.
• Ensures effective merchandising and execution of marketing, pricing promotions, and initiatives according to Brand and Company standards.
• Supervises and motivates Opticians and CL Sales associates (in some stores the Receptionist) and ensures the timely completion of day-to-day functions.
• Assists the General Manager with forecasting staffing needs, recruiting, selecting and retaining a high caliber staff.
• Leads and coaches associates towards the attainment of sales and customer service goals.
• Mentor potential Apprentice Opticians as permitted by law.

Qualifications

Are you the right fit? - The Suitable Talent

• Maintain Optical license as required by the state.
• Optical sales experience. Supervising experience is preferred.
• Proven ability to lead, coach and build associate relationships.
• Sound understanding of store operations and standards for success.
• Strong communication skills (both oral and written) for effective management of teams.
• Strong organizational skills for planning work and continuously monitoring progress towards goals.
• Ability to analyze, create, and understand financial reports.
• Demonstrated ability to analyze and solve problems of varied scope.
• ABO and NCLE Certified

Additional Information

At National Vision, we reward hard work with competitive pay, bonus opportunities, and a comprehensive benefits package to support you and your family now and in the future.
Our Benefits Include:

• 401k Retirement Savings
• Flex Spending Account
• Generous Paid Time Off & Company Holidays
• Employee Eyewear Discount
• Overtime pay when applicable

Focus on Professional Growth and Career Fulfillment:

• Access to educational courses
• Emphasis on internal promotions and career advancement

At National Vision, you'll enjoy more than just a job - you'll have the chance to thrive in a rewarding career, surrounded by a supportive team and endless opportunities for growth. Join us today and see your future clearly!

We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, and other legally protected characteristics.