Licensed Optician - Assistant Manager

National Vision; North Charleston (SC); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player in optical retail is seeking an Assistant Eyeglass Manager to oversee store operations and ensure exceptional customer service. In this role, you will drive sales performance, manage a dedicated team, and maintain high-quality standards. Enjoy Sundays off and a supportive work environment that prioritizes professional growth and employee well-being. With competitive compensation and a range of benefits, this position offers a fantastic opportunity to make a difference in the lives of customers while advancing your career in a dynamic industry.

Benefits

Health and dental insurance

401k with company match

Flexible spending accounts

Paid time off

Holidays

Parental leave

Employee eyewear discounts

Qualifications

• Maintain Optical license as required by the state.
• Proven ability to lead, coach, and build strong associate relationships.

Responsibilities

• Drive profit, sales, and performance goals according to company standards.
• Ensure outstanding customer service and motivate associates.

Skills

Optical sales experience

Leadership and coaching

Customer service

Communication skills

Organizational skills

Problem-solving

Education

Optical license

ABO and NCLE Certification

Job description

Company Description

America's Best is part of National Vision, one of the largest optical retailers in the United States. The America’s Best brand continues to grow, with 1000 stores and counting. Each location combines both parts of the optical equation – eyewear and eye care – into one excellent experience at a single low price.

For more details about America's Best, visit AmericasBest.com.

At National Vision, we believe everyone deserves to see their best to live their best. We help people by making quality eye care and eyewear more affordable and accessible.

By overseeing the daily operations of our stores, including personnel management and inventory control, our Assistant Eyeglass Managers keep customers coming back by providing a positive experience from start to finish – and keeping associates happy, too.

How would you like Sundays off? Yes, every Sunday we’re closed!

Job Description

What would you do? – The Specifics

1. Drive, monitor, and achieve profit, sales, and performance goals according to National Vision standards. Monitor retail operating costs, budgets, and resources.
2. Optimize and oversee the eyeglass department to ensure efficiency and compliance with company policies and operational guidelines. Identify areas of opportunity and create an action plan for improvement.
3. Convey a commitment to providing outstanding customer service and ensure all associates do the same.
4. Ensure quality standards are met.
5. Ensure effective merchandising and execution of marketing, pricing promotions, and initiatives according to Brand and Company standards.
6. Supervise and motivate Opticians and CL Sales associates (and Receptionists in some stores), ensuring the timely completion of daily functions.
7. Assist the General Manager with forecasting staffing needs, recruiting, selecting, and retaining high-caliber staff.
8. Lead and coach associates towards achieving sales and customer service goals.
9. Mentor potential Apprentice Opticians as permitted by law.

Qualifications

Are you the right fit? – The Suitable Talent

1. Maintain Optical license as required by the state.
2. Optical sales experience; supervising experience preferred.
3. Proven ability to lead, coach, and build strong associate relationships.
4. Sound understanding of store operations and success standards.
5. Strong communication skills (oral and written) for effective team management.
6. Exceptional customer service skills.
7. Strong organizational skills for planning and monitoring progress towards goals.
8. Ability to analyze, create, and understand financial reports.
9. Ability to analyze and solve problems of varied scope.
10. ABO and NCLE Certification.

Additional Information

Taking care of our people

We understand the importance of financial health and security, and provide competitive compensation, including bonus potential for every position. Our benefits include health and dental insurance, 401k with company match, flexible spending accounts, paid time off, holidays, parental leave, employee eyewear discounts, and more. We strive for professional growth through training, educational courses, and internal promotions.

Please visit www.nationalvision.com to learn more.

We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, and other protected characteristics.