Licensed Optician

National Vision; Bailey's Crossroads (VA); On-site; USD 29,000 - 43,000; Full time

Benefits offered by this job

401k with company match

Flex Spending Account

Paid Time Off & Company Holidays

Parental leave

Employee eyewear discount

Overtime pay

Short- and Long-Term Disability

Life Insurance

College scholarship program

Job summary

America’s Best, part of National Vision, is seeking an Optician in Bailey's Crossroads, VA to assist customers with eyeglasses and contact lenses and to train in lens insertion. You will help meet store goals while delivering outstanding customer care.

You will maintain patient records, manage order follow-up, uphold safety standards, and mentor apprentices where permitted. The role offers a competitive pay and benefits package in a busy retail environment.

Qualifications

• Active dispensing license as required by the state.
• 3+ years related experience or training.
• Strong customer service and clear communication abilities.
• Confident selling skills with ability to meet store goals.
• Organized, detail-minded, and able to multitask in a busy setting.

Responsibilities

• Assist customers with eyeglass and contact lens dispensing, including insertion/removal training.
• Deliver customer service while meeting sales goals and company objectives.
• Maintain accurate patient records and manage order follow-up.
• Support quality and safety by following policies and reducing remakes.
• Maintain inventory, merchandising standards, and a clean work environment.
• Mentor Apprentice Opticians as permitted by law.

Skills

Dispensing license

Experience 3+ years

Customer service

Communication skills

Sales skills

Organization

Multitasking

Professional demeanor

Job description

• Compensation: USD 21 - USD 31.1 - hourly

Company Description

America’s Best is part of National Vision, one of the largest optical retail companies in the United States. With over 1,000 locations nationwide, we are focused on treating every eye with the attention and expertise it deserves. America’s Best believes in great care, for every kind of eye - because every eye deserves better.

At America’s Best, we combine value, expertise, and exceptional service to ensure every customer leaves seeing and feeling their best. As an Optician, you’ll play a key role in delivering outstanding patient care while supporting store performance.

What You’ll Do

• Assist customers with eyeglass and contact lens dispensing, including contact lens insertion and removal training and product education.
• Deliver exceptional customer service while meeting sales goals and company objectives.
• Maintain accurate patient records and manage order follow-up, including customer notifications and weekly outreach.
• Support quality and operational excellence by reducing remakes, following safety standards, and adhering to company policies.
• Maintain inventory control, merchandising standards, and a clean, organized work environment.
• Mentor Apprentice Opticians as permitted by law.

Qualifications

• Hold an active dispensing license as required by the state
• 3+ years related experience or training (required)
• Strong customer service and clear communication abilities.
• Confident selling skills with the ability to meet store goals.
• Organized, detail-minded, and able to multitask in a busy setting.
• Professional, friendly, and comfortable working with a variety of people.

Additional Information

We reward hard work with competitive pay, bonus opportunities, and a benefits package to support you and your family now and in the future.

Our Benefits Include:

• 401k retirement savings with company match and stock purchase plan
• Flex Spending Account
• Generous Paid Time Off & Company Holidays
• Parental leave
• Employee eyewear discount2
• Overtime pay when applicable
• Short- and Long-Term Disability
• Life Insurance
• College scholarship program

Focus on Professional Growth and Career Fulfillment:

• Access to educational courses
• Emphasis on internal promotions and career advancement

We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, and other legally protected characteristics.