Licensed Optical Keyholder - The Grove at Shrewsbury

Warby Parker; New Jersey; On-site; USD 40,000 - 80,000; Full time

Job summary

Join a forward-thinking company as a Licensed Optical Supervisor, where your expertise in eyewear and leadership will enhance customer experiences. In this dynamic role, you’ll be responsible for ensuring operational excellence while fostering a positive team environment. Your passion for the eyewear industry and dedication to customer satisfaction will drive the store's success. With a commitment to vision for all, this innovative firm offers a range of benefits to support your well-being and professional growth. If you're an energetic self-starter ready to make an impact, this opportunity is for you!

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Paid Time Off

Paid Holidays

Retirement Savings Plan

Parental Leave

Short-term Disability

Employee Assistance Program

Optical Education Reimbursement

Qualifications

• Licensed dispensing optician with 2+ years of experience, including supervisory roles.
• Effective communicator dedicated to customer satisfaction.

Responsibilities

• Assist customers with eyewear needs and ensure quality standards are met.
• Lead and mentor the Optical team while maintaining store operations.

Skills

Customer Service

Optical Measurements

Communication Skills

Leadership

Teamwork

Education

Licensed Dispensing Optician

ABO Certification

Job description

Licensed Optical Keyholder - The Grove at Shrewsbury

Shrewsbury, NJ

Job Status: Full-Time

Warby Parker is searching for a Licensed Optical Supervisor to join our growing team of in-house optical professionals. In this role, you’ll rely on your optical prowess, friendly demeanor, and product expertise to create incredible customer experiences. Acting as a key-holder to the store, you’ll help open and close up shop as well as maintain internal operations. As a leader of the team, you’ll foster an upbeat and productive work environment for the opticians and retail advisors. Our ideal candidate is an energetic self-starter and a lifelong learner who’s eager to help Warby Parker grow.

What you'll do:

Optical duties

• Work directly with customers to help meet all of their eyewear needs
• Take and record measurements, adjust and fit eyewear, and execute these details with flawless accuracy
• Check that our finished eyewear meets our optical standards, as well as customer requirements and requests
• Use your expertise to explain prescription terminology and product offerings to customers

Leadership responsibilities

• Set your store up for success each day by ensuring that all operational, service, and staff zoning procedures are executed to Warby Parker standards
• Drive the store vision and sales by providing above-and-beyond service on the floor and acting as the main contact for customer and operational questions
• Work with store management to lead and mentor the Optical team, including participants of our Optician Apprentice Program
• Help maintain general store systems, inventory databases, and business operations
• Foster and support a productive, positive employee culture in your store

Who you are:

• A licensed dispensing optician in states that require a license (or an ABO-certified optician in non-licensing states) with 2+ years of experience, including supervisor responsibilities
• Passionate about the eyewear and retail industries
• A clear, effective, and professional communicator
• Dedicated to going above-and-beyond to make customers (and your teammates!) happy
• An energetic, positive team player who’s able to adapt in a fast-paced, ever-changing work environment
• Not on the Office of Inspector General’s List of Excluded Individuals/Entities (LEIE)

Some benefits of working at Warby Parker for full-time employees:

• Health, vision, and dental insurance
• Life and AD&D Insurance
• Paid time off
• Paid Holidays
• Retirement savings plan with a company match
• Parental leave (non-birthing parents included)
• Short-term disability
• Employee Assistance Program (EAP)
• Optical Education Reimbursement
• And more (just ask!)

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About Us:

Warby Parker was founded with a mission: to inspire and impact the world with vision, purpose, and style. We believe in vision for all, which is why for every pair of glasses or sunglasses we sell, a pair of glasses is distributed to someone in need through our Buy a Pair, Give a Pair program.