Licensed Mortgage Loan Assistant (Remote Eligible)

Clayton Homes (New); Atlanta (GA); Remote; USD 45,000 - 65,000; Full time

Job summary

A leading mortgage company seeks a Licensed Mortgage Loan Assistant to provide support to Mortgage Loan Originators in Atlanta. The role includes managing daily operations, providing exceptional customer service, and ensuring compliance with industry regulations. Ideal candidates have robust industry knowledge, strong communication skills, and a proven record in customer service.

Qualifications

• Required: Fully licensed MLO in good standing.
• Minimum 3 years’ experience in the mortgage industry.
• Understanding of industry guidelines and regulations.

Responsibilities

• Assist MLOs in daily procedures and support the sales process.
• Pull daily pipeline reports and communicate with consumers.
• Manage document collections and validate program guidelines.

Skills

Strong detail orientation

Customer service

Verbal communication

Written communication

Time management

Education

High school diploma or equivalent

Fully licensed MLO

Tools

Microsoft Office

Open/Close LOS

Job description

Licensed Mortgage Loan Assistant (Remote Eligible) page is loaded

Licensed Mortgage Loan Assistant (Remote Eligible)

Apply remote type United States locations Atlanta, GA time type Full time posted on Posted 2 Days Ago job requisition id JR120881 Why Silverton Mortgage: • We are a people first organization that was voted a top place to work by the Atlanta Journal and Constitution and the Financial Services Industry • We believe in giving back and we do so through The Silverton Foundation • Our strong communication skills drive customer satisfaction • We offer extensive product lines and maintain an in-house loan process that offers a competitive edge • We have fun!

Status: Full time, Exempt/Salaried

Location:Remote

Reports To: Sr. Branch Manager or Branch Manager

Position Summary:

The overall responsibilities of this position are to assist in the day-to-day procedures that can assist Mortgage Loan Originators (MLO) to conduct their jobs most efficiently. The Licensed Assistant is responsible for providing ongoing and consistent support to the sales process as well as excellent communication with internal and external customers. Some specific tasks of this position are to:

Responsibilities:

• Pull daily pipeline reports.
• Communicate with consumers after they are approved.
• Conduct timely document collection and review.
• Order out once file has been turned in to underwriting.
• Validate program guidelines and match to all client files.
• Assist with marketing activities (mailers, events, etc.).
• Database management for both consumers and agents
• Communicate effectively with Mortgage Loan Originators and other staff as needed on a timely basis.
• Follow Silverton's Safeguard Governance Policy to protect customer non-public personal information.
• Adhere to Silverton’s code of zero tolerance for fraud and 100% compliance with the rules and regulators of our industry.
• Adhere to Company’s AML program and procedures where indicated.

Qualifications:

• Required: Fully licensed MLO in good standing
• Minimum high school diploma or equivalent
• Minimum of 3 years’ experience in the mortgage Industry
• Understanding of mortgage industry guidelines and regulations
• Working Knowledge of all residential mortgage types offered by Silverton (Fannie, Freddie, FHA, USDA, VA, Renovation and Construction)

Skills

• Strong detail orientation and highly organized.
• Excellent customer service, interpersonal, verbal and written communication skills
• Excellent time management, ability to work in a fast-paced environment

Technology Skills

• Proficient in computer terminal and personal computer operation; Internet Explorer; WebEx; Microsoft Office applications including but not limited to: Word, Excel, PowerPoint and Outlook
• Proficient in Open/Close LOS or similar
• Familiarity with AUD (LP, DU, GUS, etc.)

Silverton Mortgage is committed to a diverse and inclusive workplace. Silverton Mortgage is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Business Unit -

Silverton Mortgage

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