Licensed Massage Therapist

kalaharijobs; Pocono Manor (PA); On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

Career growth opportunities

401(k) matching

Paid time off & holidays

Health, dental, and vision coverage

Job summary

Kalahari Resorts & Conventions in Pocono Manor, PA, is seeking a Licensed Massage Therapist for a commission-based position. You will provide professional massage and body treatments with a focus on cleanliness and top-tier guest service, within a leadership team that embodies the Lead with Love promise.

You will promote spa offerings and work to deliver exceptional guest experiences, contributing to a calming environment that encourages guests to return. Competitive benefits accompany this role.

Qualifications

• Minimum 2 years of massage experience.
• 1 year of specialized spa/salon experience or equivalent.
• Leadership style rooted in collaboration, respect, and service to others.
• Thorough knowledge of massage modalities; willing to train in offerings.

Responsibilities

• Provide consistent professional massage and body treatments per spa protocols.
• Care for equipment and use proper product amounts to assist cost controls.
• Establish and maintain good communications with fellow associates and other departments.
• Provide accurate, immediate responses to guest requests ensuring satisfaction.
• Actively promote spa services, sessions, and promotions available.

Skills

Massage therapy

Customer service

Leadership

Team collaboration

Job description

Licensed Massage Therapist

At Kalahari Resorts & Conventions, we don’t just create vacations— we craft unforgettable experiences. Home to America's Largest Indoor Waterparks, our African-inspired resorts offer world-class dining, luxurious spas, thrilling entertainment, and cutting‑edge convention centers that redefine hospitality.

But we’re more than a resort. As a family‑owned company, our Promise is simple: Lead with Love. This means caring deeply for our guests, associates, and communities—treating people like family, giving back generously, and creating spaces where everyone feels valued.

Through our partnership with charity: water, we’re also committed to bringing clean water to one million people in Africa.

This is a commission‑based position

In this role, you will be responsible for administering professional massage and body treatments with an emphasis on cleanliness, and excellent customer service beyond the expectations of the guests.

As part of our leadership team, you’ll embody our Promise to Lead with Love—guiding, supporting, and inspiring associates while delivering extraordinary guest experiences. You’ll enhance the guest experience by providing personalized treatments that promote relaxation, wellness, and rejuvenation. Your care and professionalism will create a calming environment that leaves guests feeling valued, refreshed, and eager to return.

Key Responsibilities

• Provide consistent professional massage and body treatments in accordance with spa protocols and accepted certification practices
• Properly care for equipment and use proper amounts of product to assist with cost controls
• Establish and maintain good communications and teamwork with fellow associates and other departments within the resort
• Provide accurate appropriate and immediate responses to all requests by guests ensuring complete guest satisfaction
• Actively promote the spa, treatments, services, sessions and retail, as well as programs, promotions and/or discounts available

What We’re Looking For

• We do require that you have a background of 2 years of massage experience.
• 1 year of specialized experience working in a spa or salon, or directly related experience, or any equivalent combination of experience and training in spa, salon, stylist services is acceptable.
• A leadership style rooted in collaboration, respect, and service to others.
• Must have a thorough knowledge of numerous massage modalities, possess a general understanding of body treatments and will be willing to train in the spa’s specific massage and body treatment offerings.

A Sampling of Our Benefits

Our team enjoys a comprehensive benefits package, including:

• Career growth opportunities with promotion from within
• 401(k) matching, paid time off, and holiday compensation
• Health, dental, and vision coverage for full-time associates
• Employee appreciation events, discounts, and perks at all resorts
• Education assistance programs to help advance your career

Be Part of Something Extraordinary

At Kalahari, we believe the best leaders Lead with Love—because love builds trust, inspires growth, and creates experiences that last a lifetime. That’s why we’re proud to be recognized by Forbes as one of America’s Best Midsize Employers, America’s Best Employers for Women, and by USA TODAY as the #1 Best Indoor Water Park.

Here, careers thrive, innovation is encouraged, and every day brings new opportunities to create meaningful moments. Whether you’re delivering guest service, crafting memorable meals, or leading a team, your work makes a real impact.

Wisconsin Dells, WI | Sandusky, OH | Pocono Manor, PA | Round Rock, TX | Spotsylvania County, VA

Kalahari Resorts & Conventions is an Equal Opportunity Employer.