Licensed Massage Therapist

Instituteimage; Florida; On-site; USD 15,000 - 19,000; Part time

Job summary

Sauna House in Bonita Springs is seeking a part-time Massage Therapist to provide safe, personalized massage in a hospitality-driven environment. You will contribute to member growth, guest loyalty, and location success by delivering exceptional treatments and maintaining high standards of care.

We value outstanding guest experiences, clinical excellence, and teamwork. The role requires evenings, weekends, and holiday availability, with compensation per service hour and gratuities.

Qualifications

• Active Massage Therapist license in good standing in the state of employment.
• Current professional liability insurance, or ability to obtain coverage prior to employment.
• 2+ years of professional massage therapy experience in spa, wellness, hospitality, or clinical setting preferred.
• Ability to build rapport and communicate treatment recommendations effectively.
• Ownership mindset with a hospitality-first mentality.
• Strong emotional intelligence and time management.
• Commitment to continuous growth and seeking feedback for skill refinement.
• Ability to work flexible evenings, weekends, and holidays.
• Successful completion of pre-employment background check per policy.

Responsibilities

• Deliver high-quality massage services reflecting the treatment philosophy, hospitality standards, and personalized guest care.
• Maintain safety, ethics, and scope of practice.
• Assess guest needs and tailor treatments accordingly.
• Support guest questions and concerns with professionalism and empathy.
• Educate guests on memberships and services; drive loyalty and rebooking.
• Keep treatment rooms clean, stocked, and presentation-ready; manage schedules.
• Document treatment details accurately while protecting privacy.
• Follow sanitation and company policies; participate in team training.

Skills

Active Massage Therapist license

Professional liability insurance

2+ years massage therapy experience

Build rapport with guests

Hospitality-first mindset

Emotional intelligence

Willingness to grow/learn

Flexible schedule

Background check completion

Job description

About Sauna House

At Sauna House, we’ve reimagined the ancient traditions of the thermal cycle for the modern world. We create intentional experiences that promote recovery, relaxation, and well-being through heat, cold, rest, and therapeutic massage — welcoming everyone from seasoned practitioners to those just beginning their wellness journey. We believe exceptional guest experiences begin with exceptional people, which is why we invest in our team through coaching, collaboration, and real opportunities for growth.

Mission — To improve the mental and physical well-being of the world, one guest at a time.
Values — Belonging, Joy, Honesty, Stewardship, Presence

Position Summary

The Massage Therapist delivers safe, personalized, high-quality massage services that reflect Sauna House’s commitment to hospitality, wellness, and guest care. Through clinical excellence and meaningful guest relationships, you help create an environment where every guest feels cared for, restored, and inspired to continue their wellness journey — while contributing to membership growth, guest loyalty, and the overall success of your location.

Key Responsibilities

Clinical Excellence & Guest Experience

• Deliver exceptional massage services that reflect Sauna House’s treatment philosophy, hospitality standards, and personalized guest care
• Maintain the highest standards of safety, ethics, clinical judgment, and scope of practice
• Listen actively, assess individual needs, and customize treatments that support each guest’s wellness journey
• Resolve guest questions and service concerns with professionalism and empathy, partnering with leadership when appropriate

Sales & Membership Growth

• Educate guests on memberships, massage services, wellness offerings, and self-care recommendations
• Recommend services and products based on each guest’s needs, preferences, and treatment goals
• Drive rebooking, membership conversion, and long-term loyalty through consistently exceptional treatments
• Participate in promotional campaigns, special events, and community initiatives

Operational Execution

• Arrive shift-ready and keep treatment rooms clean, stocked, sanitized, and presentation-ready for every guest
• Stay on time, minimize treatment delays, and communicate proactively about schedule changes or guest needs
• Maintain accurate, timely treatment documentation while protecting guest privacy and confidentiality
• Monitor supply levels and follow opening, mid-shift, and closing procedures

Program Quality & Standards

• Uphold Sauna House massage protocols, sanitation standards, company policies, and state licensing requirements
• Seek and apply coaching, feedback, and ongoing education to strengthen clinical skills and guest care
• Protect the quality, professionalism, and reputation of the Sauna House massage experience

Teamwork & Communication

• Communicate effectively with the Lead Massage Therapist, location leadership, Guest Service Coordinators, and fellow therapists
• Collaborate with front-of-house teams to support a seamless guest journey from arrival through departure
• Participate in team meetings and training, and contribute ideas that improve treatment quality and the guest experience
• Demonstrate flexibility by supporting operational needs and adapting to changing business priorities

What We’re Looking For

• Active Massage Therapist license in good standing in the state of employment, maintained throughout employment
• Current professional liability insurance, or the ability to obtain coverage prior to employment
• 2+ years of professional massage therapy experience in a spa, wellness, hospitality, or clinical setting preferred — recent graduates with exceptional interpersonal skills and a hospitality-first mindset are encouraged to apply
• Ability to build rapport, communicate treatment recommendations effectively, and create personalized wellness experiences
• Ownership mindset with a hospitality-first mentality — humble, adaptable, and confident
• Strong emotional intelligence, communication skills, attention to detail, and time management
• Commitment to continuous growth — actively seeks feedback and refines clinical skills
• Ability to work a flexible schedule, including evenings, weekends, and holidays, based on business needs
• Ability to successfully complete a pre-employment background check in accordance with applicable laws and company policy

How Success Is Measured

The Massage Therapist is accountable for two primary outcomes: Guest Experience and Top-Line Revenue — supported by metrics including guest satisfaction and online reviews, rebooking rate, membership conversion, massage revenue and utilization, treatment quality and safety/sanitation compliance, training completion, and availability, attendance, and punctuality.

Physical Requirements

• Ability to perform massage therapy for up to 5 consecutive sessions while maintaining proper body mechanics and professional technique
• Ability to stand and walk for extended periods; frequently bend, kneel, reach, stretch, and perform repetitive movements
• Ability to lift and carry up to 40 pounds and prepare treatment rooms, including changing linens, stocking supplies, and cleaning equipment
• Ability to work in hot, cold, humid, and wet environments associated with the Sauna House experience

Position Details

• Title: Massage Therapist
• Location: Bonita Springs
• Reports To: Lead Massage Therapist / General Manager
• Department: Massage & Wellness Services
• FLSA Status: Non-Exempt
• Employment Type: Part-time
• Schedule: Flexible availability, including evenings, weekends, and holidays as business needs require

Compensation & Benefits

Pay: $17 per service hour, plus additional pay for every massage performed and 100% of gratuities.

Equal Opportunity Employer

Sauna House is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, genetic information, or any other characteristic protected by applicable federal, state, or local law.