LICENSED INSURANCE VIRTUAL CUSTOMER SERVICE AGENT

Vets Hired; San Diego (CA); Remote; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a Licensed Insurance Virtual Customer Service Agent to join their dynamic team in San Diego. This role involves interacting with customers and insurance carriers to provide essential coverage information and policy recommendations. Ideal candidates will be organized self-starters, ready to learn and adapt in a fast-paced environment. If you have a passion for customer service and are looking for a rewarding opportunity with growth potential, this position could be the perfect fit for you.

Qualifications

• Ability to complete pre-licensing courses and pass state exams.
• Must be organized and comfortable in a continuous-learning environment.

Responsibilities

• Interact with customers to provide coverage information.
• Complete client service transactions like policy endorsements and cancellations.
• Review quality standards and performance metrics weekly.

Skills

Customer Interaction

Policy Recommendations

Organizational Skills

Self-Motivation

Education

High School Diploma or GED

Job description

About the job Licensed Insurance Virtual Customer Service Agent

Responsibilities

• Interact with customers, clients, insurance carriers and internal sources to provide coverage information and provide policy recommendations
• Complete a variety of day-to-day client service transactions, including policy endorsements, certificates, binders, cancellations or other tasks
• Complete carrier certifications to obtain Ready to Sell Status for multiple insurance providers
• Weekly review of quality standards, metrics, and performance

Qualifications

• Ability to complete pre-licensing courses and pass the applicable state exam and background screenings
• Organized self-starter, dedicated to studying on their own and comfortable in a continuous-learning environment
• Must be 18+ years of age
• High school diploma (or GED equivalent)
• Must pass a background check and drug screening
• At this time, we can only offer employment to individuals located in the following states : AL, AZ, AR, CO, FL, GA, ID, IN, IA, KS, KY, LA, MI, MN, MS, MO, NE, NV, NJ, NM, NC, ND, OH, OK, PA, SC, SD, TN, TX, UT, VA, WV, WI, WY
• As a note for work-at-home positions we require minimum requirements of your home internet service; Mbps : 15 mbps download and 5 mbps upload.

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Licensed Insurance Customer Service • San Diego, CA, United States