Licensed Insurance & Customer Care Specialist

Nicole Williams - State Farm Agent; Carson City (NV); On-site; USD 40,000 - 70,000; Full time

Benefits offered by this job

Licensing paid by agency

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Nicole Williams - State Farm Agent in Carson City, NV is seeking a capable Insurance Customer Service Associate to support clients, build relationships, and grow with a local agency.

You will handle inquiries, assist with policy information across product lines, help with documentation and scheduling, participate in community marketing, and collaborate with a team focused on integrity and service.

Qualifications

• Effective written and verbal communication skills.
• Strong organizational abilities with attention to detail.
• Experience in customer service, business support, or insurance preferred.
• Must possess or be able to obtain necessary state insurance licenses.

Responsibilities

• Communicate with customers to understand their needs and provide available product information.
• Assist in developing relationships with new and existing customers across multiple product lines.
• Support daily office operations, including documentation, scheduling, and follow-up activities.
• Participate in marketing efforts to promote awareness within the community.
• Maintain accurate records and ensure a consistent customer experience.
• Collaborate with team members to achieve office objectives.

Skills

Communication skills

Organizational abilities

Customer service experience

State insurance licensing

Job description

Nicole Williams - State Farm Agent in Carson City, NV is seeking a capable Insurance Customer Service Associate to support clients, build relationships, and grow with a local agency.

You will handle inquiries, assist with policy information across product lines, help with documentation and scheduling, participate in community marketing, and collaborate with a team focused on integrity and service.