Licensed Insurance Agent

Progressive Insurance; North Carolina; Remote; USD 22,000 - 70,000; Full time

Job summary

Progressive Insurance is seeking a Licensed Insurance Agent to join their Customer Care team. This remote position focuses on building customer relationships via inbound calls without cold calling. Candidates should hold an active insurance license and possess strong customer service skills, with opportunities for career growth in an inclusive environment.

Benefits

401(k) with company match

Medical, dental & vision insurance

Wellness & mental health programs

Paid time off including volunteer time off

Career development & tuition assistance

Qualifications

• Must hold an active Personal Lines or Property & Casualty license.
• Two years relevant work experience or two years post-secondary education.
• Bilingual in Spanish and English preferred for certain positions.

Responsibilities

• Assist customers through high-volume inbound calls.
• Educate customers about coverage options and tailored products.
• Utilize technology and systems to streamline the sales process.

Skills

Customer Service

Communication

Organizational Skills

Education

Bilingual in Spanish and English

Two years relevant work experience or two years post-secondary education

Job description

Join to apply for the Licensed Insurance Agent role at Progressive Insurance

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Join to apply for the Licensed Insurance Agent role at Progressive Insurance

Progressive is dedicated to helping employees move forward and live fully in their careers. Your journey has already begun. Apply today and take the first step to Destination: Progress.

Active Property & Casualty Or Personal Lines License Required.

This position doesn’t provide training to obtain a license. Please make sure you have an active Property & Casualty or Personal Lines license before applying.

If you enjoy helping others and flourish in a fast-paced environment, you might be a fit for Progressive’s insurance agent position. In this work-from-home role, you’ll focus on building relationships with customers through high-volume inbound calls - no cold calling, no commission! You’ll assist customers with their unique needs, educate them about coverage options, and offer available products tailored to their needs. Bring your active Personal Lines or Property & Casualty license, and we’ll provide the technology and systems to make the sales process easy, so you can focus on the customer. Join our Customer Care team at Progressive and utilize your customer service, communication, and organizational skills to grow your career. This is a remote position.

Bilingual Spanish/English positions are also available.

Must-have Qualifications

• Active Personal Lines or Property & Casualty license
• A minimum of two years relevant work experience.
• {OR} A minimum of two years post-secondary education
• Bilingual Spanish/English positions only: Fluent in Spanish and English (speak and read)
  
  

Start Date: August or September 2025

Schedule: This is a full-time position. Most schedules will include a combination of weekdays, one weekend day, and evening hours after completion of training.

Work From Home Office Requirements

• Designated workspace free from noise and other distractions
• High-speed internet at your expense unless otherwise required by law
• Computer that is provided to you must be physically connected to the router or modem by a cable (no wireless connection)
• All Progressive hardware you receive needs to be connected to a surge protector
  
  

Compensation

• $22.00 per hour
• Gainshare annual cash incentive payment up to 16% of your eligible earnings based on company performance
• An additional 10% when you work evening or weekend hours
• Additional $1.00/hour if you are fluent in English and Spanish and hired into a bilingual role
  
  

Benefits

• 401(k) with dollar-for-dollar company match up to 6%
• Medical, dental & vision, including free preventative care
• Wellness & mental health programs
• Health care flexible spending accounts, health savings accounts, & life insurance
• Paid time off, including volunteer time off
• Paid & unpaid sick leave where applicable, as well as short & long-term disability
• Parental & family leave; military leave & pay
• Diverse, inclusive & welcoming culture with Employee Resource Groups
• Career development & tuition assistance
  
  

Energage recognizes Progressive as a 2024 Top Workplace for: Innovation, Purposes & Values, Work-Life Flexibility, Compensation & Benefits, and Leadership.

Equal Opportunity Employer

For ideas about how you might be able to protect yourself from job scams, visit our scam-awareness page at https://www.progressive.com/careers/how-we-hire/faq/job-scams/

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Insurance

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