Licensed Healthcare Insurance Agent – Remote USA

TTEC; Amarillo (TX); Remote; USD 60,000 - 80,000; Full time

Job summary

A leading customer service company is seeking a Licensed Healthcare Insurance Agent to work remotely. This role involves assisting clients with their health and financial needs, providing excellent customer service, and ensuring compliance with regulations. The ideal candidate will have a current health insurance license, sales experience, and strong communication skills. This position offers a competitive hourly rate starting at $21, with performance bonuses and a comprehensive benefits package.

Benefits

Guaranteed hourly rate

Performance bonuses

Tuition reimbursement

Health and wellness incentives

Qualifications

• Current health insurance license in your state of residence.
• Minimum six (6) months sales experience.
• Strong computer navigation skills and experience.

Responsibilities

• Assist individuals in understanding their coverages and selecting the right products.
• Provide full lifecycle customer service and sales.
• Respond to customer inquiries with compassion and active listening.

Skills

Customer service orientation

Active listening

Sales experience

Integrity and compliance

Education

High school diploma or equivalent

Job description

Licensed Healthcare Insurance Agent – Remote USA

Be the spark that brightens days and ignite your career with TTEC’s award-winning employment experience. As a Licensed Healthcare Insurance Agent working remotely, you’ll be a part of bringing humanity to business. #experienceTTEC

Our TTEC work-from-home team has 37 preferred residency states. We are currently not hiring from the following geographies: AK, CA, HI, MT or outside of the United States. Residents of Colorado, Florida, Illinois, Louisiana, Massachusetts, Minnesota, New Jersey, New York, Washington, and Washington, D.C. will be considered only based on special business need.

Our employees have spoken. Our purpose, team, and company culture are amazing, and our Great Place to Work certification in the United States says it all!

What You’ll be Doing

• You’ll be using your knowledge to help others and give them peace of mind.
• Assist individuals in understanding their coverages and selecting the right products, services, and solutions to meet their health and financial needs.
• Provide full lifecycle customer service and sales, accepting inbound calls or making outbound follow-ups.
• Respond to customer inquiries with compassion and active listening, and select the best solutions efficiently.
• Identify additional needs and help customers upgrade products or services.
• Complete sales or renewals of health plans that best suit customer needs—sales conversions are expected.

What You Bring to the Role

• Current health insurance license in your state of residence.
• High-speed internet (>25 Mbps download and 10 Mbps upload).
• Minimum six (6) months sales experience.
• Integrity to follow HIPAA guidelines on patient privacy.
• Strong customer service orientation (empathy, compassion, listening skills).
• High school diploma or equivalent.
• Strong computer navigation skills and experience.

What You Can Expect

• Supportive of your career and professional development.
• An inclusive culture and community-minded organization.
• Global team of curious lifelong learners guided by our company values.
• All license fees paid by TTEC.
• Continuing education paid by TTEC.
• Full-time positions with a guaranteed hourly rate of $21/hour, with performance bonuses earning most $22/hour and top performers $26/hour.
• Benefits including PTO, tuition reimbursement, health, and wellness incentives. More info at https://www.ttecjobs.com/en/us-employee-benefits.

About Your Role

• From training to ongoing coaching and free courses, we support your success.
• You bring a caring and supportive nature essential for helping customers.
• You will report to a Team Lead and contribute to customer experience success.

About TTEC

Since 1982, we've helped companies build engaging, pleased, profitable customer experiences with a blend of humanity and technology. We serve iconic and hypergrowth brands through various communication channels, creating exceptional customer experiences starting with you.

TTEC is an equal opportunity employer committed to diversity and inclusion, respecting and empowering our global workforce. We aim to reflect the communities we serve, delivering not only excellent service but also humanity. We value authenticity and diversity as our strength.