Licensed Healthcare Insurance Agent – Remote in Louisiana

TTEC; Addis (LA); Remote; USD 60,000 - 80,000; Full time

Job summary

A healthcare solutions provider is seeking a Licensed Healthcare Insurance Agent to work remotely in Louisiana. In this role, you'll assist customers in navigating their health insurance options and ensuring they select the best products for their needs. Candidates should have a valid health insurance license, experience in sales, and a commitment to customer satisfaction. Competitive pay at $20.50 per hour plus bonuses is offered.

Benefits

Base wage of $20.50 per hour

Performance bonus opportunities

PTO and health benefits

Tuition reimbursement

Qualifications

• Current health insurance license in your state of residence.
• Minimum six (6) months sales experience.
• High-speed internet (>30 Mbps download and 10 Mbps upload).

Responsibilities

• Assist individuals in understanding their coverages.
• Provide full lifecycle customer service and sales.
• Complete the sale or renewal of a health plan.

Skills

Strong customer service orientation

Strong computer navigation skills

Integrity to follow HIPAA guidelines

Listening skills

Education

High school diploma or equivalent

Job description

Licensed Healthcare Insurance Agent – Remote in Louisiana

Be the spark that brightens days and ignites your career with TTEC’s award-winning employment experience. As a Licensed Healthcare Insurance Agent working remotely in Louisiana, you’ll be part of bringing humanity to business. #experienceTTEC

Our employees have spoken. Our purpose, team, and company culture are amazing, and our Great Place to Work certification in the United States attests to that!

What You’ll be Doing

1. Assist individuals in understanding their coverages and selecting the right products, services, and solutions to meet their personal health and financial needs.
2. Provide full lifecycle customer service and sales, accepting inbound calls or making outbound follow-ups.
3. Respond to customer inquiries with compassion and active listening, selecting the best solution efficiently.
4. Identify additional customer needs and help upgrade products or services.
5. Complete the sale or renewal of a health plan that best suits the customer's needs — sales conversions are expected.

What You Bring to the Role

• Current health insurance license in your state of residence.
• High-speed internet (>30 Mbps download and 10 Mbps upload).
• Minimum six (6) months sales experience.
• Integrity to follow HIPAA guidelines on maintaining patient privacy.
• Strong customer service orientation (empathy, compassion, listening skills).
• High school diploma or equivalent.
• Strong computer navigation skills and experience, as this role is 100% remote.

What You Can Expect

• Supportive of your career and professional development.
• An inclusive culture and community-minded organization where giving back is encouraged.
• A global team of curious lifelong learners guided by our company values.
• All license fees paid by TTEC as your employer.
• Base wage of $20.50 per hour plus performance bonus opportunities.
• A healthy benefits package including PTO, tuition reimbursement, health, and wellness incentives. More info at TTEC Benefits.

About Your Role

We’re committed to your success through comprehensive training, webcam-enabled coaching, and free courses for career growth. Your caring and supportive nature is your greatest asset. You’ll be part of our global family, contributing to excellent customer experiences.

About TTEC

Since 1982, TTEC has been helping companies build engaging, profitable customer experiences through a blend of humanity and technology. We serve iconic and hypergrowth brands worldwide, communicating via voice, text, chat, and video. We are proud to be an equal opportunity employer committed to diversity, inclusion, and making all employees feel valued and authentic.

This position is based in Louisiana. Join us and make a difference!