Licensed Field Care Coordinator - Hamilton County, TN

UnitedHealth Group; Tennessee; On-site; USD 40,000 - 72,000; Full time

Job summary

UnitedHealth Group in Chattanooga, TN is seeking a Licensed Field Care Coordinator to coordinate care for medically complex members. You will apply clinical knowledge to manage cases, deliver self-management support, and educate patients while ensuring proper health-benefits utilization.

Requires RN license and 2+ years of RN experience; travel up to 75% within the territory is expected. This field-based, full-time role offers a daytime schedule in a dynamic health plans environment.

Qualifications

• Current Nursing License (RN) required.
• 2+ years of clinical RN experience.
• 1+ years of experience with MS Office (Word, Excel, Outlook).

Responsibilities

• Coordinate care for medically complex members and perform assessments.
• Apply evidence-based practices to care coordination activities.
• Deliver member-centered self-management support and patient education.
• Ensure appropriate utilization and consistent application of health benefits.
• Conduct telephonic and face-to-face assessments per policy.
• Advocate for members and resolve barriers to care.
• Coordinate referrals to community resources with members and providers.
• Develop and evaluate individual care plans with the Care Coordination Team.
• Monitor hospital encounters and provide education or interventions as needed.

Skills

Clinical knowledge

Case management

Patient education

Advocacy

Education

RN license

Tools

MS Office

Job description

About This Role

The Licensed Field Care Coordinator is responsible for coordinating member care needs for medically complex individuals requiring intensive medical and psychosocial support. This role is ideal for those who are passionate about improving healthcare access and outcomes for members.

Highlights

• Pay: $29 - $52/hour
• Location: Chattanooga, TN
• Residency: Must reside in or within commutable driving distance to Hamilton County
• Schedule: Full Time, Day shift
• Work Style: Field-based

What You'll Do

• Apply clinical knowledge to effect efficient case management for those accessing their Medicare/Medicaid benefits
• Incorporate evidence-based clinical practices into care coordination activities
• Deliver member-centered, individualized self-management support and patient education
• Ensure appropriate utilization and consistent application of health benefits
• Conduct telephonic and face-to-face assessments according to Health Plan policy and procedure
• Serve as member advocate and facilitator to resolve issues perceived as barriers to care
• Provide education and coordination of community resource referrals to members and providers
• Develop, implement, maintain, and evaluate a member-centered, individual care plan
• Collaborate and communicate with other members of the Care Coordination Team
• Monitor hospital encounters of assigned members and provide education and/or interventions as necessary

Requirements

Education:

• Current Nursing License (RN)

Experience:

• 2+ years of clinical experience as an RN
• 1+ years of experience with MS Office, including Word, Excel, and Outlook

Licenses & Certifications:

• Current Nursing License (RN) required
• Access to reliable transportation and valid US driver's license with the ability to travel up to 75% within an assigned territory

About UnitedHealth Group

UnitedHealth Group is a leading healthcare provider committed to delivering exceptional patient care. They focus on simplifying the healthcare experience and creating healthier communities by removing barriers to quality care.