Licensed Field Care Coordinator - Hamilton County, TN

UnitedHealth Group; Chattanooga (TN); Hybrid; USD 83,097,000 - 149,001,000; Full time

Benefits offered by this job

Comprehensive benefits package

Incentive and recognition programs

Equity stock purchase and 401k

Job summary

UnitedHealth Group seeks a Licensed Field Care Coordinator in Chattanooga, TN, to coordinate care for medically complex members requiring intensive medical and psychosocial support.

The role focuses on applying clinical knowledge to case management, delivering self-management education, and ensuring correct utilization of health benefits. Field-based, full-time schedule.

Qualifications

• Active RN license required.
• Minimum 2+ years RN clinical experience.
• Minimum 1+ year experience with MS Office (Word, Excel, Outlook).

Responsibilities

• Coordinate care for medically complex members and case management.
• Incorporate evidence-based practices into care coordination activities.
• Deliver member-centered self-management support and education.
• Ensure appropriate utilization of health benefits.
• Conduct telephonic and face-to-face assessments per policy.
• Advocate for members to overcome barriers to care.
• Coordinate referrals to community resources for members/providers.
• Develop and evaluate member-centered care plans.
• Collaborate with the Care Coordination Team.
• Monitor hospital encounters and provide interventions when needed.

Skills

RN

Clinical coordination

Healthcare communication

Care planning

Education

RN License (Active)

Tools

MS Office (Word, Excel, Outlook)

Job description

About This Role

The Licensed Field Care Coordinator is responsible for coordinating member care needs for medically complex individuals requiring intensive medical and psychosocial support. This role is ideal for those who are passionate about improving healthcare access and outcomes for members.

Highlights

• Pay: $29 - $52/hour
• Location: Chattanooga, TN
• Residency: Must reside in or within commutable driving distance to Hamilton County
• Schedule: Full Time, Day shift
• Work Style: Field-based

What You'll Do

• Apply clinical knowledge to effect efficient case management for those accessing their Medicare/Medicaid benefits
• Incorporate evidence-based clinical practices into care coordination activities
• Deliver member-centered, individualized self-management support and patient education
• Ensure appropriate utilization and consistent application of health benefits
• Conduct telephonic and face-to-face assessments according to Health Plan policy
• Serve as member advocate and facilitator to resolve issues perceived as barriers to care
• Provide education and coordination of community resource referrals to members and providers
• Develop, implement, maintain, and evaluate a member-centered care plan based on identified needs
• Collaborate and communicate with other members of the Care Coordination Team
• Monitor hospital encounters of assigned members and provide education/interventions as necessary

Requirements

Education

• Current Nursing License (RN)

Experience

• 2+ years of clinical experience as an RN
• 1+ years of experience with MS Office, including Word, Excel, and Outlook

Licenses & Certifications

• Current Nursing License (RN) required

Benefits

• Comprehensive benefits package
• Incentive and recognition programs
• Equity stock purchase and 401k contribution

About UnitedHealth Group

UnitedHealth Group is a leading healthcare provider committed to simplifying the health care experience and creating healthier communities. They focus on removing barriers to quality care and improving health outcomes for millions of people.