Licensed Event Staff

Andy Frain Services, Inc.; Memphis (TN); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Weekly pay

Flexible scheduling

Exclusive employee discounts

Employee Assistance Program

Value for your time and well-being

Job summary

Andy Frain Services, Inc. in Memphis, TN is seeking Event Staff to deliver quality customer service at events, greet guests, vendors and employees, and maintain a professional image at all times.

You will follow post orders, assist with duties as approved by the Security Manager, respond to emergencies, enforce safety policies, and support a courteous, efficient event environment.

Qualifications

• High school diploma or GED required.
• Must be 18 years or older.
• Background check and drug screening required where applicable.

Responsibilities

• Greet visitors, vendors and employees and maintain standards of excellence in presentation and professionalism.
• Know and follow post orders, revisions, and daily event needs; know chain of command.
• Maintain safety awareness and respond to emergencies per policies.
• Provide directions and customer service to guests and assist with duties as assigned by the customer.

Skills

Customer service

Communication skills

Professional image

Education

High School Diploma or GED

18+ years old

Job description

Benefits

• Weekly Pay: Consistent income for financial stability
• Flexible Scheduling: Tailored to fit your lifestyle and commitments
• Exclusive Employee Discounts: Savings on various products and services
• Employee Assistance Program: Confidential support for personal and professional challenges
• Value for Your Time and Well-Being: Join a supportive work environment

Job Description

Provide quality customer service to customers, patrons and employees. Establish working relationships with customers, vendors and employees in fulfilling assigned post orders. Take an active role in assisting customer with other duties that may not be included in this job description and are approved by the Security Manager. Event Staff must possess and maintain a professional image at all times.

Essential functions may vary depending on department size, organizational structure and/or geographic location. Reasonable accommodations may be made to allow differently-abled individuals to perform the essential functions of the job. Other duties, not listed below, may also be assigned.

RESPONSIBILITIES/DUTIES:

• The delivery of quality service and positive interaction with our customers is critical to the completion of all the tasks within this job description. The ability to greet all visitors, vendors, and employees; while continuously maintaining the standards of excellence in presentation and professionalism. Customer Service is Every Employee's Job!
• Maintain a working knowledge of all emergency policies, procedures and regulations; respond immediately to emergency alarms or calls for help, determine course of action, notify appropriate authorities and assist as needed.
• Be diligent and vigilant in safety awareness.
• Know and understand post orders, revisions, and daily event needs. Know your chain of command.
• These functions are not limited to these listed and may be expanded upon at any time at the request of the customer.

MINIMUM QUALIFICATIONS:

• High School Diploma/or equivalent (GED) and be 18 years of age or older.
• Must be willing to submit to a background and drug screening where required; any offer of employment is conditioned upon the successful completion of a background investigation.

Skills/Abilities:

• Strong customer service orientation, exemplifying our Mission Statement that Customer Service is Every Employee's Job.
• Ability to facilitate progressive change, getting along with other employees, following directions and continually improving.
• Clear and effective oral and written communications skills.

PHYSICAL DEMANDS:

• Must be able to see, hear, speak and write clearly in order to communicate with employees and/or other customers. Pushing/pulling/carrying lifting may include up to 25 lbs (event evacuation), stair climbing. Ability to sit, twist, turn, bend as required to perform duties within the facility. Must be capable of standing for long periods of time.

This description portrays in general terms the type and level(s) of work performed and is not intended to be all-inclusive, nor the specific duties of any one incumbent. Andy Frain Services reserves the right to modify, supplement, delete or augment the duties and responsibilities specified in the position description, in the Company's sole and absolute discretion. Duties other than those expressly specified may be assigned from time to time.

Requirements

• Must be at least 18
• High school diploma or equivalent
• Previous security or customer service experience
• Must have or able to obtain TN security License
• Check tickets, IDs, or credentials
• Monitor crowd behavior for disturbances or safety concerns.
• Conduct bag checks or pat-downs (if applicable).
• Provide directions and customer service to guests.
• Patrol event areas

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