Licensed Customs Broker — Trade Compliance & Client Care

Axel Springer hy GmbH; Buffalo (NY); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Health insurance

Dental coverage

Vision insurance

Disability insurance

Life & AD&D

Job summary

GHY is seeking a Licensed Customs Broker- Trade Specialist to manage daily client care, audit shipments, and support the release team. You will ensure accurate customs entries, maintain client databases, and engage with carriers, vendors, and clients via phone and email.

The role requires 3+ years of experience, CCS designation or broker license, and strong knowledge of US customs rules. Travel to Pembina, ND or Columbia, SC is expected.

Qualifications

• Demonstrates exceptional client service and professional interaction with clients and colleagues.
• Keeps up with CBP regulations and PGA programs through ongoing learning.
• Experience navigating diverse client nuances and SOPs in a fast-paced environment.

Responsibilities

• Day-to-day client care and problem resolution.
• Mentor teammates and support transactional processing and client needs.
• Maintain CBP regulation knowledge and assist with accurate customs entries.

Skills

Exceptional client service skills

Strong verbal and writtencommunication

Attention to detail and logic

Analytical and problem-solving skills

Self-motivated and independent

Ability to meet tight deadlines

Advanced knowledge of US Customs rules

Advanced knowledge of Invoice/entry

Advanced knowledge of PGA requirements

Advanced knowledge of tariff/classif./

Education

Certified Customs Specialist (CCS) Designation

Licensed Customs Broker

Tools

Customs brokerage software

Outlook

Word

Excel

Job description

GHY is seeking a Licensed Customs Broker- Trade Specialist to manage daily client care, audit shipments, and support the release team. You will ensure accurate customs entries, maintain client databases, and engage with carriers, vendors, and clients via phone and email.

The role requires 3+ years of experience, CCS designation or broker license, and strong knowledge of US customs rules. Travel to Pembina, ND or Columbia, SC is expected.