Licensed Customs Broker | AI-Driven Compliance Leader

Socket.dev; San Francisco (CA); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Daily dinners

Travel stipend

Comprehensive health insurance

Vision insurance

Dental insurance

Job summary

Socket.dev seeks a Licensed Customs Broker to join our San Francisco team. You will translate CBP requirements into actionable agent behavior and ensure accuracy in every filing as we scale.

You will collaborate with engineering and product, encode HTS classification logic, and own the decision line on hard calls. Expect exposure to AI-driven automation and high-volume brokerage workflows.

Qualifications

• Active US Customs Broker License.
• 5+ years hands-on brokerage experience — you've filed entries, not just supervised people who do.
• Deep working knowledge of HTS classification, valuation, ACE, PGA filings, and entry types beyond the standard 01.
• Comfort being the last word on a hard call, and the judgment to know when a call is genuinely hard.
• Strong written communication — much of this job is making tacit expertise explicit enough for a system to execute.
• Interest in AI and automation, and no attachment to how it's always been done.
• Preferred: experience at a high-volume brokerage or forwarder, exposure to duty drawback, FTZ, or reconciliation programs, or prior work with brokerage software teams.

Responsibilities

• Serve as Reform's in-house authority on customs regulation, classification, valuation, and entry requirements.
• Encode broker judgment into our offerings: HTS classification logic, duty calculation, PGA requirements, entry validation, and more.
• Review and audit agent output against CBP standards; own the accuracy bar and the escalation rules for when agents loop a human.
• Partner with engineering and product to design experiences that hold up under real brokerage volume.
• Keep the team current on regulatory changes and trade remedies.

Job description

Socket.dev seeks a Licensed Customs Broker to join our San Francisco team. You will translate CBP requirements into actionable agent behavior and ensure accuracy in every filing as we scale.

You will collaborate with engineering and product, encode HTS classification logic, and own the decision line on hard calls. Expect exposure to AI-driven automation and high-volume brokerage workflows.