Licensed Customer Service Professional

Allstate Insurance Agency - Kellen Storer; Olathe (KS); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

401(k) matching

Bonus based on performance

Competitive salary

Flexible schedule

Free food & snacks

Health insurance

Opportunity for advancement

Paid time off

Training & development

Wellness resources

Job summary

Allstate Insurance Agency - Kellen Storer is seeking a licensed customer service professional to assist clients with policy changes, billing inquiries, and claims support. The role emphasizes clear explanations of coverage and building strong customer relationships.

Bilingual Spanish speakers are highly encouraged to apply. The position promotes advancement within a fast-growing agency serving Kansas and Missouri, with a focus on delivering exceptional service and problem-solving for

Qualifications

• Active Property & Casualty license (or in the process of obtaining)
• Positive attitude and customer-focused mindset
• Strong communication skills, both verbal and written
• Organized, dependable, and punctual
• Genuine passion for helping people and solving problems
• Bilingual Spanish speakers are highly encouraged to apply

Responsibilities

• Help customers with policy changes, billing questions, and claims support
• Explain coverage in clear, understandable terms
• Build and maintain strong customer relationships
• Support the sales team to enable growth
• Deliver a positive customer experience that encourages loyalty

Skills

Customer service

Communication

Problem solving

Positive attitude

Bilingual Spanish

Education

Property & Casualty License

Job description

Benefits:

• 401(k) matching
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Free food & snacks
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Wellness resources

We’re Looking for the Person Customers Ask for by Name.

Most insurance jobs are boring. This isn’t one of them.

We’re a fast-growing insurance agency serving Kansas and Missouri.

We’re looking for a licensed customer service professional who enjoys helping people, solving problems, and being part of a winning team.

What You’ll Do

• Help customers with policy changes, billing questions, and claims support
• Explain coverage in a way people actually understand
• Build strong customer relationships
• Support our sales team so they can focus on growth
• Deliver an experience that keeps customers coming back

What We’re Looking For

• Active Property & Casualty License (or willing to get licensed)
• Positive attitude
• Strong communication skills
• Organized and dependable
• Someone who genuinely enjoys helping people
• Bilingual Spanish speakers are highly encouraged to apply

Quick Question

When a customer calls with a problem, do you see it as an interruption...

...or an opportunity to make their day better?

If it’s the second one, we’d love to meet you.