Licensed Crisis Counselor - Fully Remote in Westminster, CO

Protocall Services, Inc.; Westminster (CO); Remote; USD 50,000 - 70,000; Full time

Job summary

Protocall Services recherche un conseiller de crise licencié pour fournir des services d'intervention à distance. Le rôle implique de soutenir les individus en détresse émotionnelle, d'évaluer les risques et de fournir des ressources. Des avantages tels qu'une assurance complète et un programme d'assistance aux employés sont offerts.

Benefits

Assurance médicale, dentaire et vie

401(k) avec correspondance de l'entreprise

Couverture d'invalidité à court et long terme

Programme d'assistance aux employés (EAP)

Congés payés (jusqu'à 4 semaines la première année)

Remboursement des prêts étudiants correspondant

Qualifications

• Licence active dans le Colorado (LPC, LCSW, LMFT, etc.).
• Minimum 1 an d'expérience en santé comportementale ou services sociaux.

Responsibilities

• Maintenir les normes de confidentialité et de vie privée.
• Engager avec les individus par téléphone, fournissant un soutien émotionnel.
• Évaluer les risques et documenter les interactions.

Skills

Empathie

Évaluation des risques

Confidentialité

Planification de la sécurité

Education

MSW, PsyD, PhD, ou M.A./M.S. en santé comportementale

Job description

Licensed Crisis Counselor - Fully Remote in Westminster, CO

Join to apply for the Licensed Crisis Counselor - Fully Remote in Westminster, CO role at Protocall Services, Inc.

Position Overview

Protocall Services is seeking a compassionate Licensed Crisis Counselor to provide remote crisis intervention services from Westminster, CO. The role involves supporting individuals experiencing emotional distress, assessing risk, and providing resources and safety planning.

Benefits

• Comprehensive medical, dental, and life insurance
• 401(k) with company match
• Short-term and long-term disability coverage
• Employee Assistance Program (EAP)
• Paid Time Off (up to 4 weeks in first year)
• Company-matched student loan repayment

Qualifications

• MSW, PsyD, PhD, or M.A./M.S. in behavioral health from an accredited program
• Active license in CO (e.g., LPC, LCSW, LMFT, etc.)
• Minimum 1 year experience in behavioral health or social services

Location & Requirements

• Fully remote in Colorado
• Dedicated, HIPAA-compliant home workspace with secure internet connection

Responsibilities

• Maintain confidentiality and privacy standards
• Engage with individuals via phone, providing emotional support
• Assess risk and document interactions thoroughly
• Provide resources, coping strategies, and safety planning
• Intervene in emergencies appropriately

Training & Schedule

Initial six-week paid virtual training, Monday to Friday, 8:00 AM to 4:30 PM PST. Post-training schedules will be coordinated with the scheduling department. Flexibility to work holidays and weekends is required.

About Us

Protocall Services is a leader in crisis intervention, recognized nationally with multiple Top Workplace awards. We serve community mental health centers, colleges, and organizations across the U.S. and Canada, operating remotely with a focus on diversity and inclusion.

We are committed to ethical standards, confidentiality, and providing high-quality support to individuals in crisis.