Licensed Crisis Counselor - FULLY REMOTE in Washington

ProtoCall Services; United States; Remote; USD 10,000 - 60,000; Full time

Job summary

Join a forward-thinking organization dedicated to crisis intervention, where your skills in empathy and communication will shine. As a vital part of a remote team, you'll provide support to individuals in need, utilizing your training in behavioral health. This role offers a unique opportunity to work in a 24/7 environment, ensuring that help is always available. The ideal candidate will thrive in high-stress situations, demonstrating patience and resilience while managing multiple tasks. With a focus on ethical standards and confidentiality, you'll play a crucial role in making a difference in people's lives. If you're ready to take on this rewarding challenge, we want to hear from you!

Benefits

Medical Insurance

Dental Insurance

Life Insurance

401k

Paid Time Off

Company-Matched Student Loan Repayment

Qualifications

• Graduate degree in behavioral health required.
• Must be licensed as a social worker or counselor in Washington.

Responsibilities

• Provide effective crisis intervention and support to clients.
• Maintain confidentiality and adhere to HIPAA regulations.

Skills

Empathy

Strong Communication Skills

Crisis Intervention Techniques

Problem-Solving Skills

Active Listening

Multitasking

Education

MSW, PsyD, or PhD in Behavioral Health

M.A. or M.S. in Behavioral Health

Job description

Job Details Job Location: Indeed - WA - Anywhere, WA Position Type: Full Time Education Level: Graduate Degree Salary Range: $28.55 - $32.55 Hourly Job Shift: Swing Job Category: Health Care

Benefits

• Medical, dental, life insurance, 401k, STD/LTD and EAP services.

• PTO package that earns up to 4 weeks of vacation during your first year.

• Company-matched student loan repayment.

• Fully Remote in the State of Washington.

Education, Licensing and Experience Requirements:

• MSW, PsyD, or PhD in behavioral health field or M.A. or M.S. in behavioral health with a clinical practice emphasis from a program that is accredited by COAMFTE, CACREP, or CORE.

• Licensed as a limited or fully licensed social worker or counselor according to the state licensing board requirements.

• 1 year of qualifying experience which includes: direct client-facing experience in mental health, social work, behavioral healthcare, crisis care or supporting a 988 crisis hotline, where the responsibilities involved assessing and intervention care.

Location Requirement:

• You must reside and have at least one of the following licenses in Washington: LSWA-IC, LSWAA, LMFTA, LMHCA, LSWAA, LMHC, LMFT or LICSW.

Ideal Candidate:

The ideal candidate for this role is someone who possesses a blend of empathy, strong communication skills, and the ability to listen actively and attentively. They should be capable of managing high-stress situations with calm and effective crisis intervention techniques and have robust problem-solving skills to provide solution-focused interventions. Patience, resilience, and the ability to multitask are essential qualities for the ideal candidate, as the job requires handling intense calls while maintaining composure and managing multiple tasks and computer processes simultaneously.

Ethical standards and discretion are crucial to our ideal candidate. This role also requires maintaining confidentiality and a HIPAA-compliant, secure workspace with a locking door to ensure compliance and respect the privacy of callers. The ideal candidate understands that Protocall is a Remote First Organization and they will be comfortable working in a remote environment.

Additionally, the candidate must be flexible with their availability, as a crisis call center we operate 24 hours a day, 365 days a year and our work requires staff who are willing to regularly work holidays and weekends. The ideal candidate understands that they are required to attend an intensive virtual eight-week training program. This program is designed to refine the skills they already possess and provide them with any missing skills needed to better align with the role of a telephonic first responder.

About Protocall:
Protocall Services is a national leader in crisis intervention providing effective solutions and resources 24 hours a day, 7 days a week.

* ProtoCall Services Inc. is an Equal Opportunity Employer. We believe deeply in diversity of race, gender, sexual orientation, religion, ethnicity, national origin, and all of the other fascinating characteristics that make us different.*