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Licensed Crisis Counselor - Fully Remote in Doylestown, PA

Protocall Services, Inc.

Doylestown (Bucks County)

Remote

USD 50,000 - 70,000

Full time

30+ days ago

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Job summary

A leading company in crisis intervention is looking for a Licensed Crisis Counselor to provide remote support in Pennsylvania. The role requires a strong background in behavioral health, effective crisis intervention techniques, and excellent communication skills. Candidates must hold relevant licenses and experience, and will undergo initial paid training. This position offers comprehensive benefits, including medical insurance and a 401(k) plan.

Benefits

Comprehensive medical, dental, and life insurance plans
401(k) retirement plan with company match
Paid Time Off (PTO), earning up to 4 weeks in the first year
Company-matched student loan repayment program

Qualifications

  • Active license in PA (PSW, LPC, LCSW, LP) required.
  • Minimum 1 year of direct experience in Behavioral Health or Social Services.

Responsibilities

  • Provide support over the phone to individuals in distress.
  • Document interactions accurately and develop safety plans.
  • Intervene during emergencies and maintain professionalism.

Skills

Crisis intervention techniques
Communication
Empathy

Education

MSW, PsyD, or PhD in behavioral health
M.A./M.S. in behavioral health with clinical emphasis

Job description

Licensed Crisis Counselor - Fully Remote in Doylestown, PA

Join to apply for the Licensed Crisis Counselor - Fully Remote in Doylestown, PA role at Protocall Services, Inc.

Job Benefits
  • Comprehensive medical, dental, and life insurance plans
  • 401(k) retirement plan with company match
  • Short-term and long-term disability (STD/LTD) coverage
  • Employee Assistance Program (EAP) services
  • Paid Time Off (PTO), earning up to 4 weeks of vacation in the first year
  • Company-matched student loan repayment program
Education, Licensing, and Experience Requirements
  • MSW, PsyD, or PhD in behavioral health OR M.A./M.S. in behavioral health with clinical emphasis from an accredited program (COAMFTE, CACREP, or CORE)
  • Active license in PA (PSW, LPC, LCSW, LP)
  • Minimum 1 year of direct experience in Behavioral Health or Social Services
Location

Fully Remote in Pennsylvania

About Protocall Services

Protocall Services is a national leader in crisis intervention, providing 24/7 support and resources. Recognized as a Top Workplace for five years, we serve Community Mental Health Centers, Behavioral Healthcare Organizations, college counseling centers, and Employee Assistance Programs across the U.S. and Canada. Headquartered in Portland, Oregon, we are a remote-first organization committed to diversity and excellence.

Candidate Profile

You are compassionate, empathetic, and an excellent communicator. Comfortable in high-pressure situations, you employ effective crisis intervention techniques, maintain confidentiality, and have a strong background in psychology, social work, counseling, or related fields. A secure, HIPAA-compliant workspace and reliable internet connection are essential.

Primary Responsibilities
  • Maintain a private, HIPAA-compliant workspace
  • Provide support over the phone to individuals in distress
  • Build rapport and assess risk
  • Document interactions accurately
  • Provide resources and develop safety plans
  • Intervene during emergencies
  • Remain professional and focused in a fast-paced environment
Training and Schedule

Initial six-week paid virtual training, Monday to Friday, 8:00 AM - 4:30 PM PST. Post-training, schedules are developed in partnership with the Scheduling Department, including availability for holidays and weekends.

Equal Opportunity Statement

Protocall Services is an Equal Opportunity Employer, valuing diversity in all forms.

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