Licensed Crisis Counselor - Fully Remote in Beaverton, OR

Protocall Services, Inc.; Beaverton (OR); Remote; USD 50,000 - 70,000; Full time

Job summary

Protocall Services, Inc. is seeking a Licensed Crisis Counselor to provide remote support in Oregon. The role involves offering emotional support, assessing risks, and maintaining documentation in a HIPAA-compliant environment. Candidates must have relevant licensure and experience in behavioral health. Join a recognized leader in crisis intervention and enjoy comprehensive benefits including medical insurance and a 401(k) plan.

Benefits

Comprehensive medical, dental, and life insurance plans

401(k) retirement plan with company match

Short-term and long-term disability coverage

Employee Assistance Program (EAP)

Paid Time Off (PTO), earning up to 4 weeks in your first year

Company-matched student loan repayment program

Qualifications

• Active licensure in OR (LPC-A, CSWA, LMSW, LPC, or LCSW) required.
• At least 1 year of direct experience in Behavioral Health or Social Services.

Responsibilities

• Maintaining a HIPAA-compliant private workspace.
• Providing emotional support over the phone.
• Building rapport and assessing risk.

Skills

Emotional Support

Risk Assessment

Documentation

Education

MSW, PsyD, PhD in Behavioral Health

M.A./M.S. with Clinical Emphasis

Job description

Licensed Crisis Counselor - Fully Remote in Beaverton, OR

Join Protocall Services, Inc. as a Licensed Crisis Counselor - Fully Remote in Beaverton, OR.

Benefits include:

• Comprehensive medical, dental, and life insurance plans
• 401(k) retirement plan with company match
• Short-term and long-term disability (STD/LTD) coverage
• Employee Assistance Program (EAP)
• Paid Time Off (PTO), earning up to 4 weeks in your first year
• Company-matched student loan repayment program

Minimum Requirements:

• MSW, PsyD, PhD in behavioral health, or M.A./M.S. with clinical emphasis from an accredited program
• Active licensure in OR (LPC-A, CSWA, LMSW, LPC, or LCSW)
• At least 1 year of direct experience in Behavioral Health or Social Services

Location: Fully Remote in Oregon.

About Us: Protocall Services is a leader in crisis intervention, serving community mental health centers, behavioral health organizations, and more. Recognized as a Top Workplace, we value diversity, empathy, confidentiality, and professionalism.

Responsibilities include:

• Maintaining a HIPAA-compliant private workspace
• Providing emotional support over the phone
• Building rapport and assessing risk
• Documenting interactions accurately
• Providing resources and safety planning
• Intervening during emergencies

Training & Schedule: Six-week paid virtual training, Monday-Friday, 8:00 AM - 4:30 PM PST. Post-training schedules are developed with the team.

Protocall is an Equal Opportunity Employer committed to diversity.