Licensed Clinical Counselors, EAP - Federal Contract - ONSITE in Austin, TX

Magellan Health; United States; Remote; USD 70,000 - 114,000; Full time

Job summary

An established industry player seeks a Licensed Clinical Counselor to provide essential support through assessment, consultation, and triage services. This role emphasizes delivering expert clinical guidance to improve employee performance and well-being. The successful candidate will engage with organizations to address workplace issues, conduct critical incident responses, and facilitate health and wellness training sessions. This position offers a unique opportunity to make a significant impact in a collaborative environment, ensuring employees thrive in their roles while adhering to federal regulations and organizational standards. If you are passionate about fostering a healthy workplace culture, this role is perfect for you.

Benefits

Comprehensive benefits package

Health insurance

Life insurance

Voluntary benefits

Tobacco-free workplace

Qualifications

• Minimum of 5 years of clinical experience post-graduate degree.
• Strong understanding of workplace issues and employee relationships.

Responsibilities

• Provides consultation for personal and workplace problems.
• Conducts EAP assessments, short-term counseling, and trainings.
• Manages caseload with timely documentation to meet performance standards.

Skills

Crisis Intervention

Solution-Focused Brief Therapy

Customer Service Skills

Training Skills

Listening Skills

Adaptability

Analytical Skills

Education

Master's in Behavioral Health

Job description

This position is contingent on a contract award.

Provides direct support to organizations and their employees through the delivery of assessment, consultation, education, and triage services. Uses knowledge of federal regulations to assist organizations in their appropriate handling of employee concerns and problems. Consults with employees and organizations on a variety of workplace and work-based issues. Provides clinical expertise in order to restore employees with diminished performance to healthy functioning.

Responsibilities

• Provides employee and management consultation related to specific personal problems and workplace/management problems and concerns.
• Conducts critical incident response services, EAP assessment and short-term counseling, EAP orientations, customer webinars, critical incident response, and health and wellness trainings.
• Manages caseload and other tasks including timely case documentation to meet quality, qualitative, and quantitative performance expectations.
• Provides information and referral to the appropriate level of care as well as to community resources as appropriate.
• Participates in activities as requested that help improve SBU and/or client performance, excellence, and culture.
• Assumes responsibility for identifying individual and/or team’s operational challenges and/or inefficiencies and recommending possible continuous improvement plans to support department and company mission.
• Analyzes and presents issues in a clear, concise, persuasive manner, both verbally and in writing.
• Develops effective working relationships with peers within and across organizational lines and supports team members and participates in team activities, including trainings, to assist in building a high-performance team.
• Takes responsibility for own development and stays current on skills and techniques needed to better serve members and help Magellan achieve its business and operational goals.
• Adheres to all contract requirements such as qualification, performance standards, meetings, trainings, etc., as well as comply with team standard operation procedures and company policy.
• All other duties as assigned.

Other Job Requirements

Minimum Qualifications:

• Minimum of 5 years of clinical experience after receiving the graduate degree.
• Clinical training must include instruction on chemical dependency, mental health, and brief therapy.
• Must understand workplace issues, how businesses function, and a fundamental understanding of employee/employer relationships.
• Must be capable of acquiring an understanding of EEO rules, ADA in the workplace, FMLA, and Drug-Free Workplace Requirements.
• Must be able to provide accurate client assessment including level of risk, substance abuse and dependency, job performance issues, and refer to appropriate level of care.
• Competent in crisis intervention.
• Demonstrates knowledge and expertise in solution-focused, brief therapy in an outpatient setting.
• Strong customer service skills required.
• Excellent training and listening skills.
• Ability to interact effectively at all levels both within the company and with external customers.
• Adjusts well to new situations and changing priorities.
• Comfortable with ambiguity and stress while handling a variety of assignments.
• Maintains a positive, achievement-oriented attitude and consistent in accomplishing expected objectives.

General Job Information

Title: Licensed Clinical Counselors, EAP - Federal Contract - ONSITE in Austin, TX

Grade: 26

Work Experience - Required: Clinical

Work Experience - Preferred:

Education - Required: Master's - Behavioral Health

Education - Preferred:

License and Certifications - Required: Current licensure required for this position that meets State, Commonwealth or customer-specific requirements - Care Mgmt, LCSW-C - Licensed Certified Social Worker - Clinical - Care Mgmt, LCSW - Licensed Clinical Social Worker - Care Mgmt, LMHC - Licensed Mental Health Counselor - Care Mgmt, LPCC - Licensed Professional Clinical Counselor - Care Mgmt, LPC - Licensed Professional Counselor - Care Mgmt, Must be an independently licensed behavioral health clinician - Care Mgmt

License and Certifications - Preferred: CEAP - Certified Employee Assistance Professional - Care Mgmt

Salary Range

Salary Minimum: $70,715

Salary Maximum: $113,145

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law.

This position may be eligible for short-term incentives as well as a comprehensive benefits package. Magellan offers a broad range of health, life, voluntary, and other benefits and perks that enhance your physical, mental, emotional, and financial well-being.

Magellan Health, Inc. is proud to be an Equal Opportunity Employer and a Tobacco-free workplace. EOE/M/F/Vet/Disabled.
Every employee must understand, comply with, and attest to the security responsibilities and security controls unique to their position; and comply with all applicable legal, regulatory, and contractual requirements and internal policies and procedures.