Licensed Clinic Ops Lead – Patient Care & Compliance

HCA Healthcare; Austin (TX); On-site; USD 80,000 - 100,000; Full time

Benefits offered by this job

Comprehensive medical benefits

Tuition assistance

401(k) Plan with match

Flexible spending accounts

Wellbeing support services

Job summary

HCA Healthcare is seeking a Licensed Clinic Supervisor in Austin, Texas. The role involves managing clinic operations, supervising staff, and ensuring high-quality patient care.

You will need to have a graduate degree from an accredited Medical Assistant program, relevant experience, and certification. Join us to advance your career while making a meaningful impact in patient care.

The position offers comprehensive benefits and opportunities for personal growth.

Qualifications

• Minimum of one year of experience in a medical office or clinical setting.
• Previous supervisory experience preferred.
• Current Medical Assistant certification or active LPN/LVN license required.

Responsibilities

• Manage clinic operations and quality.
• Establish goals and implement clinical plans.
• Supervise and train personnel.
• Ensure compliance with health regulations.

Skills

Knowledge of organizational policies

Communication skills

Leadership abilities

Problem-solving expertise

Education

Graduate from an accredited Medical Assistant Program

Tools

Computer systems and applications

Job description

Are you passionate about the patient experience? At HCA Healthcare, we are committed to caring for patients with purpose and integrity. We care like family! Jump-start your career as a(an) Licensed Clinic Supervisor today with Austin Diagnostic Clinic.

Job Summary And Qualifications

GENERAL SUMMARY OF DUTIES:

Manages practice functions related to the operations and quality of the clinic as assigned. Typically functions within a Level 2 or Level 3 Practice.

SUPERVISOR: Practice Manager DUTIES INCLUDE BUT NOT LIMITED TO:

• May have direct patient care duties.
• Helps establish/implement goals, objectives, policies, procedures and systems for the assigned clinical areas.
• Participates in the development and implementation of clinical plans.
• Selects, trains/orients, and supervises departmental personnel. Responsible for work assignment and daily operations.
• Evaluates performance and recommends merit increases, promotions, and disciplinary actions.
• Resolves problems in clinical areas and ensures compliance with regulations and standards.
• Helps fiscal management and other administrative staff to develop/implement cost effective policies and procedures for all clinical areas, as well as billing, insurance, fee schedules, credit/collections, purchasing, and space planning.
• Monitors and controls clinical expenditures to remain within budget.
• Serves as liaison between clinic and external agencies.
• Works with medical staff to ensure quality patient care and services are provided.
• Participates in professional development activities to keep current with health care trends and practices.
• Maintains strictest confidentiality.
• Performs related work as required.
• Practice and adhere to the “Code of Conduct” philosophy and “Mission and Value Statement”.
  
  

EDUCATION:

• Graduate from an accredited Medical Assistant Program or a degree or diploma from an accredited school of practical or vocation nursing is required.
  
  

EXPERIENCE:

• Minimum of one year of experience in a medical office, acute care or clinical outpatient setting is required. Previous supervisory experience in a clinical setting is preferred.
  
  

CERTIFICATION/LICENSE:

• Current and Active Medical Assistant certification (Acceptable certifications are RMA, CCMA, CMA, NCMA, NRCMA certification, or ABR-OE credentials) or active LPN or LVN license is required. CPR Certification required.
  
  

KNOWLEDGE, SKILLS AND ABILITIES:

• Knowledge of organizational policies, procedures and systems.
• Knowledge of health care administration practices.
• Knowledge of computer systems and applications.
• Knowledge of government and reimbursement regulations and requirements.
• Skill in planning, organizing, delegating and supervising.
• Skill in verbal and written communication.
• Skill in researching, preparing, and presenting comprehensive reports.
• Ability to take initiative and to exercise independent judgment, decision‐making and problem-solving expertise.
• Ability to work effectively with staff, patients, public, external agencies.
  
  

Benefits

Austin Diagnostic Clinic, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services
• Wellbeing support, including free counseling and referral services
• Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence
• Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
• Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing
• Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts
  
  

Learn More About Employee Benefits

Note: Eligibility for benefits may vary by location.

Supporting HCA Healthcare's 186 hospitals and 2,400+ sites of care, Physician Services plays a crucial role as the main entry point for patients looking for high-quality healthcare within the HCA Healthcare system. With a focus on meeting the needs of our patients at all access points, Physician Services is dedicated to implementing innovative, physician-driven, value-added solutions to assist physicians in providing high-quality, patient-centered care, aligning with our mission to care for and enhance human life.

HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in costs for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"The great hospitals will always put the patient and the patient's family first, and the really great institutions will provide care with warmth, compassion, and dignity for the individual."- Dr. Thomas Frist, Sr.

HCA Healthcare Co-Founder

If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Licensed Clinic Supervisor opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews. Unlock the possibilities and apply today!

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.