Licensed Case Manager

East Bay Asian Local Development Corporation (EBALDC); Oakland (CA); On-site; USD 100,000 - 110,000; Full time

Job summary

The East Bay Asian Local Development Corporation (EBALDC) is seeking a Licensed Case Manager to support individuals in affordable housing through direct case management, therapeutic services, and crisis intervention. This role is vital for ensuring residents maintain stable housing and improve their quality of life, particularly for those with high needs. The position requires collaboration with various teams to enhance community safety and cohesion while promoting self-sufficiency.

Benefits

100% employee premiums paid for Medical, Dental, Vision

60% dependent premiums paid

Paid Time Off

CA Paid Sick Leave

Holidays and Wellness Days off

Qualifications

• 3+ years in mental health, substance use, or social services.
• Experience in a housing setting preferred.
• Flexibility for occasional night/weekend work.

Responsibilities

• Provide direct case management and therapeutic services.
• Collaborate with teams to enhance resident safety and stability.
• Conduct mental health assessments and crisis interventions.

Skills

Crisis Management

Communication

Therapeutic Techniques

Education

California LCSW, LMFT, or LPCC

Tools

Microsoft Office

Salesforce

HIMS

Job description

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Emphasizing our historic and continuing commitment to Asian and Pacific Islander communities, the East Bay Asian Local Development Corporation (EBALDC) works with and for all the diverse populations of the East Bay to build healthy, vibrant and safe neighborhoods through community development.

EBALDC is a first-generation social enterprise founded in 1975 that has consistently generated >75% of our revenue from earned income. Our businesses and programs generate revenue to support sustained social impact. We oversee a diverse range of businesses and programs, including real estate development, property management, social services, and professional services, some of which are corporate operations and others are operated as subsidiaries and through partnerships with public and private partners.

EBALDC is dedicated to building a culturally diverse and pluralistic organization committed to working in multicultural communities, and strongly encourages minorities, people of color and women to apply for our employment opportunities. EBALDC is an equal opportunity employer and makes employment decisions on the basis of merit, including the applicant’s ability to champion EBALDC mission, values and organizational culture. EBALDC wants to have the best available persons in every job. EBALDC policy prohibits unlawful discrimination on any basis protected by federal, state or local law or ordinance or regulation.

For more about our accomplishments and our mission, please visit: www.ebaldc.org

East Bay Asian Local Development Corporation (EBALDC) is seeking a Licensed Case Manager.

Position Summary

The Licensed Case Manager plays a vital role in supporting individuals in affordable housing by providing direct case management, therapeutic services and crisis intervention to ensure residents maintain stable housing and improve quality of life. This role involves engaging formerly homeless and/or Medical eligible residents with high needs, including substance use, mental health issues, and complex medical conditions. This position collaborates with Resident Services and Property Management teams to enhance overall safety of residents and the building in which they work focusing on community cohesion to support housing stability and self-sufficiency.

Key Responsibilities

Case Management (50%)

• Collaborate with property and resident services teams to identify and engage residents in need of support.
• Develop and implement Individualized service Plans addressing housing stability, medical care, and self-sufficiency.
• Connect residents with community resources, entitlement programs, and treatment providers.
• Monitor progress through regular check-ins and adjust plans to ensure goal achievement.
  
  

Therapy and Counseling (25%)

• Provide individual counseling using evidence-based approaches including Cognitive Behavioral Therapy (CBT), Motivational Interviewing (MI), and Solution-Focused Therapy to address mental health substance use, and trauma recovery.
• Facilitate psycho-educational and therapeutic support groups to improve resident mental health and coping strategies utilizing Dialectical Behavior therapy (DBT) skill straining, Relapse Prevention, and Mindfulness-Based Interventions for stress management, emotional regulation, coping skills, grief support, addiction recovery, and self-esteem building.
• Integrate harm reduction and person-centered approaches to support residents in achieving their self-identified goals, promoting autonomy, and enhancing engagement in the therapeutic process while maintaining a non-judgmental, trauma-informed framework.
  
  

Crisis Management (10%)

• Conduct mental health assessments, address risks, and respond promptly to crises.
• Assist in resolving disputes between residents, property management, and/or neighbors to promote safety and housing stability.
• Collaborate with internal and external providers for comprehensive care and safety.
  
  

Documentation and Reporting (10%)

• Maintain accurate case files and ensure compliance with organizational and HIPAA standards.
• Prepare required reports and participate in quality assurance efforts.
• Report suspected child, dependent adult and elder abuse and neglect according to State Law.
  
  

Other Duties (5%)

• Mentor resident services staff and support difficult resident situations.
• Attending organizational and community meetings, as well as resident events.
• Contribute to program development, evaluation, and implementation of policies.
• Other duties as assigned.
  
  

Requirements

• Licensure: California LCSW, LMFT, or LPCC; ASW considered but clinical supervision unavailable at this time.
• Experience: 3+ years in mental health, substance use, or social services; 5+ years experienced in a housing setting preferred.
• Skills: Proficient in Microsoft Office, Salesforce. Experience with HIMS preferred. Strong communication and crisis management, and commitment to harm reduction.
• Other: Flexibility for occasional night/weekend work, valid CA driver’s license, and background clearance.
  
  

Workplace Environment

This role involves working with individuals who may have complex medical, psychological, and social needs in an SRO setting. Exposure to emotionally intense situations may occur. The workplace is a congregate living setting, where there may be potential exposure to common environmental pests associated with shared living spaces.

Salary Range: $100k-110k annually ($51.28 to 56.41/hour), depending on experience.

Benefits and Other Information: EBALDC offers excellent benefits. EBALDC pays up to 100% of employee premiums and 60% of dependent premiums for Medical, Dental, Vision, LTD and Life, EAP, Retirement, Paid Time Off, CA Paid Sick Leave, Holidays and Wellness Days off for all eligible employees.

Equal Employment Opportunity: Equal employment opportunity in full compliance with applicable law will be provided to all persons without regard to age, marital status, religion, gender, sexual orientation, gender identity, race, creed, color, national origin, mental or physical disability (including but not limited to AIDS and ARC) military or military veteran status, or other characteristics protected by law.

Diversity, Equity, and Inclusion (DEI): We believe our commitment to building healthy, vibrant and safe neighborhoods through community development is strengthened when we pursue diversity, equity, and inclusion as both agency values and practices.

This position qualifies for the federal Public Service Loan Forgiveness (PSLF) program. As a nonprofit employer, EBALDC is a qualified organization under the PSLF program, which may allow eligible employees to receive forgiveness on certain federal student loans after meeting program requirements.

• All candidates will be subject to a background check as a condition of employment** Please NO PHONE CALLS! EBALDC is an EOE Employer
  
  

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  Mid-Senior level

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  Full-time

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