Licensed ACA Telesales Representative

Keystone Advisors; Houston (TX); Remote; USD 60,000 - 80,000; Full time

Job summary

A leading insurance firm in Houston is seeking a Licensed ACA Telesales Representative to promote ACA products and provide exceptional customer service. This full-time position offers benefits, bonuses, and opportunities for growth in a supportive environment. Candidates should have a strong sales background and active insurance licenses. Join a dynamic team committed to customer satisfaction and industry excellence.

Benefits

Paid time off

Generous paid Holidays

Open fun environment

On the job training

Office amenities: Yoga Room, Pickleball court

Qualifications

• Active Group 1- Life and Health Insurance Licenses required.
• 3+ years' experience in customer service, sales, or healthcare-related industry.
• Strong knowledge in CRM systems.

Responsibilities

• Answer inbound sales calls from customers interested in ACA products.
• Make outbound calls to prospective clients.
• Accurately document interaction details.

Skills

Customer service

Sales

Communication

Multi-tasking

CRM systems

Education

High School Diploma

College degree or equivalent work experience

Tools

Microsoft Suite

Job description

Licensed ACA Telesales Representative

Job Summary

Keystone is a fast-growing company seeking top talent employees. If you want to be part of a team with a purpose, Keystone may be right for you. We are seeking licensed ACA Telesales professionals to play a pivotal role in helping the company achieve our goal of new customer growth while maintaining an exceptional customer experience and setting a new benchmark in the industry. You will be responsible for promoting our ACA products and services to new potential customers while being supported by the Keystone Advisors team. This is a permanent full-time position with bonus and commissions!

Company Benefits

• Paid time off, Generous paid Holidays
• Quarterly Company Events
• Open Fun/Friendly Environment / Company Events
• On The Job Training
• Office amenities: Yoga Room/Meditation room, Pickleball court, Golf Simulator, and Doggie Day care

Qualifications/Requirements

• High School Diploma
• Active Group 1- Life and Health Insurance Licenses
• Maintain CE to ensure active license status
• Clear a State required background check to obtain and maintain license
• Strong knowledge in CRM systems and Microsoft suite products. College degree or equivalent work experience required
• 3+ years' experience in customer service, sales, or healthcare-related industry
• Clear an employer background check
• High sales conversion rates

Duties & Responsibilities

• Answer inbound sales calls from customers interested in learning about our ACA products and services
• Make outbound calls to prospective clients and leads
• Discuss and assist customer needs, matching them with the most suitable plan and promotion
• Promote company products on each call
• Handle calls professionally, meeting company regulatory and compliance standards
• Accurately document interaction details
• Meet key performance indicators (sales calls, sales process, call quality, and product selection)
• Stay educated on corporate initiatives, market changes, and process changes
• Other duties as assigned

Telecommuting Requirements

• Required to have a dedicated work area established that is separate from other living areas and provides information privacy
• Ability to keep all company-sensitive documents secure (if applicable)

Knowledge, Skills, Abilities, & Experience

• Self-motivated; upbeat attitude with high energy level
• Excellent customer service skills
• Excellent verbal, written communication, and interpersonal skills
• Empathy and patience
• Ability to multi-task
• Passion to succeed, with a competitive spirit