License Technician - Photo ID Center
Goodwill Keystone Area
Stewartstown, Village of Ellenville (NH, PA, NY)
On-site
USD 60,000 - 80,000
Part time
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Job summary
An established industry player is seeking a License Technician for their Photo ID Center. This part-time role involves delivering exceptional customer service while managing identification processes. You'll ensure that customers have the necessary documentation, operate camera equipment for photo licenses, and maintain the center's security and cleanliness. Join a team that values diversity and promotes a culture of belonging, where your contributions make a meaningful impact on the community. If you are detail-oriented and passionate about customer service, this opportunity is perfect for you.
Qualifications
- Must attend all mandatory training sessions and meetings.
- Must have a qualifying disability for state or federal contracts.
Responsibilities
- Provide efficient and courteous customer service in the Photo ID Center.
- Ensure proper identification and documentation from customers.
- Maintain security and cleanliness of the Photo License Center.
Skills
Customer Service
Attention to Detail
Communication Skills
Education
High School Diploma or GED
Job Details
Level | Entry Job Location | PIBH Stewartstown Messina Plaza - Stewartstown, PA Position Type | Part Time Education Level | High School
| Salary Range | $16.74 Hourly Job Shift | Day Job Category | Customer Service
|
Description
Position: License Technician - Photo ID Center
Department: Business Services
Reports to: Photo License Center Manager/Assistant Photo License Center Manager
Status: Non-Exempt
Goodwill Keystone Area is committed to creating a culture of belonging where all people feel respected and valued. This is because we celebrate the diversity of thought, the richness of the human experience and the desire to reflect the communities we serve.
Summary
Provides efficient, courteous customer service to all persons who enter the Photo ID Center. Assures that customers have proper identification and documentation. Responsible for the operations of the work site, including accountability of consumables, processing all customers courteously, promptly and without discrimination or prejudice for any reason, issuing a finished product to the correct customer, and recording the transaction as required.
Duties and Responsibilities
- Facilitates the security of the Photo License Center premises and photographic equipment and consumables by arming and disarming the security system at appropriate times and locking secure materials in the safe, security closet or workstation as required.
- Shreds the camera card immediately upon the customer signing the License Control Audit Sheet.
- Reports any inventory discrepancies to the Photo License Center Manager/Assistant Photo License Center Manager and Unique Source immediately.
- Processes customers in a pleasant, professional, efficient and customer service oriented manner. Accurately and courteously provides basic information related to driver licensing procedures and policies. Wears prescribed uniform and name badge while working.
- Carries out procedures to accurately process a customer by requesting and reviewing proper forms of identification, verifying information on identification documentation and determines validity of camera card.
- Positions customers correctly for photograph, operates the camera equipment to create a photographic license or identification card assuring a quality product is delivered to the customer and issues the finished product to the correct customer.
- Completes, reviews, and prepares paperwork for submission to the appropriate parties. Follows established procedures for the receiving and accounting of consumables.
- Performs the daily operations of the Photo License Center to include, but not be limited to: opening and closing the center as scheduled, reports by telephone any requested information such as opening time, maintains the cleanliness and orderliness of the center, operates the center in compliance with policies and procedures and reports downtime to the appropriate parties.
- Performs specified routine maintenance tasks related to cleaning the equipment.
- Attends all mandatory training seminars.
- Follows all call-off procedures when unable to report to work and when finding a replacement.
- Report to any site that you may be assigned or scheduled to work as needed within 30 miles.
- Promotes an environment of workplace safety. Assures that duties are performed in a safe manner and safety requirements are adhered to.
- Communicates progress, problems, and concerns to the Photo License Center Manager/Assistant Photo License Center Manager.
Qualifications
Education and Experience
- High School Diploma or GED equivalent.
Skills/Abilities/Qualifications
- Must attend all mandatory training sessions and meetings.
- Must have a qualifying disability that meets the criteria for state or federal set aside contracts.
Goodwill Keystone Area is an Equal Opportunity Employer and is committed to complying with all federal, state, and local laws that prohibit discrimination in employment. We provide equal employment opportunities to all qualified individuals without regard to disability or status as a protected veteran.