Hours:Work hours vary from 8AM to 8PM CST. Training hours 8AM - 430PM CT. Mandatory OT.
Pay Rate: $27.50/hr. on W2
Description:
Position Summary:
- LPN/LVN Prior Authorization Specialist
- We are seeking experienced LPN/LVN candidates with prior authorization experience in a specialty medical office (MDO), PBM, or clinical setting.
- This role requires the ability to work in ahigh-volume, metrics-driven environmentwhile maintaining
- strong clinical judgment, accuracy, and efficiency.
- Successful candidates areself-directed, resourceful, and adaptable, with the ability to quickly interpret clinical information, navigate multiple systems simultaneously, and maintain productivity while managing competing priorities.
- This is a fully remote role requiringa high level of accountability, focus, and independence throughout the entire shift.
Prescreen Requirements:
- Submit prescreen answers along with resume- for all questions
- Provide internet speed and service type
- Must be able to hardwire PC into modem/router
- Submit copy of active LPN/LVN license with expiration date
- Submit completed computer skills assessment with resume
- Must have prior authorization experience in an MDO, PBM, or clinical setting
Training Schedule
- Monday–Friday, 8:00 AM–4:30 PM CST.
- Training duration: 8 weeks (may extend due to holidays)
- Permanent Schedule
- Schedules are assigned based on business needs and may include:
- Sunday–Thursday or Tuesday–Saturday
- Shifts between 10:00 AM–6:30 PM CST
- Schedule flexibility, overtime, and weekend availability are required.
Key Responsibilities:
- Manage inbound and outbound calls while maintainingproductivity, quality, and service level expectations.
- Review and process complex prior authorization requests using clinical criteria and supporting documentation.
- Navigatemultiple systems, tools, and communication platforms simultaneouslywith speed and accuracy.
- Review chart notes, claims history, and prior authorization history to make accurate determinations
- Submit complete and accurate documentation to support determinations and avoid unnecessary delays
- Identify cases requiring escalation and refer appropriately
- Demonstratecritical thinking and problem-solving when information is unclear or incomplete
- Apply internal workflows, job aids, and policies correctly and consistently
- Adapt quickly tochanging priorities, processes, and clinical criteria
- Communicate clearly and professionally with team members, pharmacists, providers, and leadership
- Ask questions and seek clarification when needed to ensure accuracy
- Maintainattention to detail while processing high volumes of work efficiently
- Participate in quality assurance activities and apply feedback for continuous improvement
- Perform work in asedentary, desk-based environmentrequiring prolonged sitting, typing, and screen time
- Maintain consistent attendance, productivity, and adherence to scheduled work hours
Required Qualifications
- Active, unrestricted LPN/LVN license
- Minimum2+ years of recent prior authorization experiencein a PBM, MDO, or clinical setting
- Experience reviewing and applying clinical criteria and supporting documentation for PAs
- Experience using CoverMyMeds or similar authorization platforms
- Familiarity with chart notes, claims history, and insurance requirements
- Technical Skills
- Ability tomultitask across multiple monitors and applications simultaneously
- Advanced keyboarding skills, with the ability to type quickly and accurately
- Behavioral and Work Style Requirements
- Proven ability to work in afast-paced, high-production, metrics-driven environment
- Strong attention to detail while maintaining speed and accuracy
- Ability to learn quickly and work independently with limited guidance
- Strong time management and organizational skills in a remote setting
- Ability toremain focused and productive while working independently for full shifts
Responsibilities:
Manage inbound and outbound calls while maintainingproductivity, quality, and service level expectations
Review and process complex prior authorization requests using clinical criteria and supporting documentation
Navigatemultiple systems, tools, and communication platforms simultaneouslywith speed and accuracy
Review chart notes, claims history, and prior authorization history to make accurate determinations
Submit complete and accurate documentation to support determinations and avoid unnecessary delays
Identify cases requiring escalation and refer appropriately
Demonstratecritical thinking and problem-solving when information is unclear or incomplete
Apply internal workflows, job aids, and policies correctly and consistently
Adapt quickly tochanging priorities, processes, and clinical criteria
Communicate clearly and professionally with team members, pharmacists, providers, and leadership
Ask questions and seek clarification when needed to ensure accuracy
Maintainattention to detail while processing high volumes of work efficiently
Participate in quality assurance activities and apply feedback for continuous improvement
Perform work in asedentary, desk-based environmentrequiring prolonged sitting, typing, and screen time
Maintain consistent attendance, productivity, and adherence to scheduled work hours
Experience:
- Active, unrestricted LPN/LVN license
- Minimum2+ years of recent prior authorization experiencein a PBM, MDO, or clinical setting
- Experience reviewing and applying clinical criteria and supporting documentation for PAs
- Experience using CoverMyMeds or similar authorization platforms
- Familiarity with chart notes, claims history, and insurance requirements
- Technical Skills
- Ability tomultitask across multiple monitors and applications simultaneously
- Advanced keyboarding skills, with the ability to type quickly and accurately
- Behavioral and Work Style Requirements
- Proven ability to work in afast-paced, high-production, metrics-driven environment
- Strong attention to detail while maintaining speed and accuracy
- Ability to learn quickly and work independently with limited guidance
- Strong time management and organizational skills in a remote setting
- Ability toremain focused and productive while working independently for full shifts
- Comfortable working in astructured, highly monitored environment with performance metrics
- Strong written and verbal communication skills, including the ability to clearly articulate clinical information and medication names
- Ability toreceive, apply, and act on real-time feedback
Preferred Qualifications
- 3+ years of prior authorization experience
- Experience in a specialty medical office or with specialty medications
- Broad clinical background across multiple disease states
- Previous call center or high-volume clinical processing experience
The Licensed Practical Nurse is a graduate of a school of Practical or Vocational Nursing, approved by the State Agency and/or accredited by the National League for Nursing (Accrediting Commission (NLNAC)) at the time the program was completed by the applicant. The LPN/LVN must have a full, active and unrestricted license as a Licensed Practical or Vocational Nurse in a State, Territory or Commonwealth of the United States or District of Columbia.