Position: Licensed Vocational Nurse Prior Authorization
Location: Fully Remote
Duration: 12 Months (Higher extension possibilities)
Position Summary:
We are seeking experienced LPN/LVN candidates with prior authorization experience in a specialty medical office (MDO), PBM, or clinical setting. This role requires the ability to work in a high-volume, metrics-driven environment while maintaining strong clinical judgment, accuracy, and efficiency.
Successful candidates are self-directed, resourceful, and adaptable, with the ability to quickly interpret clinical information, navigate multiple systems simultaneously, and maintain productivity while managing competing priorities. This is a fully remote role requiring a high level of accountability, focus, and independence throughout the entire shift.
Duties
- Manage inbound and outbound calls while maintaining productivity, quality, and service level expectations
- Review and process complex prior authorization and appeals requests using clinical criteria and supporting documentation
- Navigate multiple systems, tools, and communication platforms simultaneously with speed and accuracy
- Review chart notes, claims history, and prior authorization history to make accurate determinations
- Submit complete and accurate documentation to support determinations and avoid unnecessary delays
- Identify cases requiring escalation and refer appropriately
- Demonstrate critical thinking and problem-solving when information is unclear or incomplete
- Apply internal workflows, job aids, and policies correctly and consistently
- Adapt quickly to changing priorities, processes, and clinical criteria
- Communicate clearly and professionally with team members, pharmacists, providers, and leadership
- Ask questions and seek clarification when needed to ensure accuracy
- Maintain attention to detail while processing high volumes of work efficiently
- Participate in quality assurance activities and apply feedback for continuous improvement
- Perform work in a sedentary, desk-based environment requiring prolonged sitting, typing, and screen time
- Maintain consistent attendance, productivity, and adherence to scheduled work hours
Experience
- Active, unrestricted LPN/LVN license
- Minimum 2+ years of recent prior authorization experience in a PBM, MDO, or clinical setting
- Experience reviewing and applying clinical criteria and supporting documentation for Pas
- Experience using CoverMyMeds or similar authorization platforms
- Familiarity with chart notes, claims history, and insurance requirements
- Licensed as an LPN in the state in which they reside.
Education
- Graduate of an accredited school of Practical Nursing (NLNAC or equivalent)
- Must maintain active licensure in good standing