License Examiner II / License Examiner II - 193022

State of South Carolina; Greenville (SC); On-site; USD 35,000 - 43,000; Full time

Benefits offered by this job

Health, dental, vision insurance

Paid vacation and sick leave

State retirement plan

telecommuting / flexible schedules (某

Job summary

State of South Carolina Department of Motor Vehicles (DMV) in Greenville is seeking a License Examiner II to administer road tests, written examinations, and facilitate license processing for multiple classes. The role emphasizes customer service, accuracy in licensing records, and compliance with licensing procedures.

The position requires a high school diploma, valid SC driver's license, and acceptable driving experience; a background check and CDL training requirements apply.

Qualifications

• Minimum and additional requirements include a high school diploma and relevant experience.
• Must have a valid South Carolina driver's license and be at least 21 years of age with one year of driving experience.
• Must complete a nationwide criminal background check including fingerprinting and complete CDL trainer courses before CDL testing.

Responsibilities

• Administers road tests and written examinations for multiple license classes.
• Processes license documents, registrations, and related records.
• Provides excellent customer service and answers inquiries about driver licensing, vehicle and registration rules.

Skills

Customer service

Communication

Education

High school diploma

Job description

Job Responsibilities

Are you looking for a fast-paced job that will allow you to utilize your superior customer service skills in a rewarding environment? Are you looking for a career path in public service? If so, the Department of Motor Vehicles may have a position for you as a License Examiner. The team at DMV values teamwork, commitment, and excellent customer service. Come join us and find the keys to your future!

This position is located at the Greenville(63) Department of Motor Vehicles (DMV) Branch Office in Greenville, SC.

• There will be (2) two positions filled from this posting***

Responsibilities Of a License Examiner II

• The License Examiner II administers road test examination in all of the following class vehicles:
• Class A: Any combination of vehicles with Gross Vehicle Weight Rating (GWR) of 26,001 pounds provided the GWR of vehicle being towed is in excess of 10,000 pounds.
• Class B: Any single unit vehicle with a GWR of 26,001 or more pounds, or any such towing vehicle not in excess of 10,000 pounds
• Class C: Any single unit vehicle or combination of vehicles that does not meet the definition of A or B, but that is either designed to transport 16 or more passengers including the driver or is placarded for hazardous materials.
• Class D: Passenger vehicles and all non-commercial vehicles that do not exceed 26,000 pounds gross vehicle weight.
• Class E: Non-commercial single unit vehicles and all non-commercial vehicles that do not exceed 26,000 pounds gross vehicle weight.
• Class F: Non-commercial combination vehicles that exceed 26,000 pounds gross vehicle weight.
• Class M: Motorcycles and
• CDL's if in a CDL Office
• Determines applicant's physical and mental fitness and competency to safely operate motor vehicles.
• Administers written, oral and automated examinations to determine applicant's knowledge of laws and driving procedures.
• Performs pre-trip inspection on the general working condition of vehicle operated by the applicant.
• Examines, accepts, prepares, enters, and prints all documents required in issuing driver licenses, beginner permits and identification cards for all classes; original duplicate transfers, temporary and replacement vehicle registrations, license plates, permits and/or titles. This includes requests for repossessed, abandoned, salvaged, homemade and rebuilt vehicles.
• Performs edits of the customer’s name and address fields.
• Processes Motor Vehicle Registration Requests.
• Research suspension inquiries, modifies driver International Registration Plan, registration credentials and issues automobile dealership licenses.
• Answers customer inquiries pertaining to driver, vehicle, and registration, titling, and insurance requirements by phone in person.
• Greets and directs customer to appropriate areas in the office.
• Collects all requirement fees and donations for the Donate Life Fund.
• Reconciles and prepares individual daily report and refund request documents.
• Computes vehicle sales taxes and makes weight adjustments to the vehicle record file.
• Receives, codes and issues receipts for surrendered license plates; boxes surrendered plates and completes pick up requests.
• Performs routine maintenance on equipment.
• Faxes, mail documents, and runs errands for the branch office that may include trips to the post office and making bank deposits.

Working Conditions

Road tests are conducted throughout the year in a variety of weather conditions including rain, wind, summer heat and cold winter days. Testing begins in the early morning hours and continues through the early evening hours.

Minimum Requirements

Minimum and Additional Requirements

• A high school diploma and relevant experience.

Agency Requirements

• A high school diploma or equivalent.
• Must have a valid South Carolina driver's license and be at least 21 years of age with one year driving experience.
• Must complete a nationwide criminal background check to include finger printing.
• Before being certified to administer CDL knowledge skill tests must complete a formal CDL test examiner trainer course and examination that includes Introduction to CDL Licensing System, Overview of the CDL Tests and Knowledge Tests.

Additional Requirements

• Ability to communicate in a professional and effective manner with internal and external customers. Excellent customer service skills.
• Thorough knowledge of driver licensing eligibility requirements. Application of DMV organizational competencies.
• The License Examiner II reports directly to the Branch Manager or Asst. Branch Manager and is responsible for administering road test examinations. Under limited supervision, the incumbent evaluates the skills and abilities of applicants to operate a motor vehicle for all classes of driver license by means of road demonstration testing.
• Tasks are completed in a climate-controlled office setting but is required to be outdoors and, on the road, to conduct tests. The work requires sitting and/or standing for prolonged periods of time, walking, and constant talking.
• Exposure to warm or cold temperatures when working outside. Exposure to processing chemicals used in development of driver's license.
• The person holding this position may be required to relocate to an office within 30 miles of their home office if business needs require.
• This position is in a Tier Two office location.

What’s in it for you?

At the SCDMV you get to be part of an exceptional team and diverse culture that nurtures mutual success for our customers, employees and our communities. We give you the tools to be successful; all you need to do is bring your best ideas, your energy and a desire to develop your skills, experience and career.

South Carolina DMV offers a robust and competitive benefits program.

• Health, dental, vision, long term disability, and life insurance for employees, spouse and children (also available for temporary employees working over 30 hours per week)
• 15 days annual (vacation) leave per year
• 15 days sick leave per year
• 13 paid holidays
• State Retirement Plan and Deferred Compensation Programs (optional for Temporary Employees)
• An exceptional Employee Assistance Program (EAP) at no cost to the employee or members of their household

So what are you waiting for?

Come be a part of a remarkable team within a growing agency that is always striving to improve the customer experience!

Equal Employment Opportunity

The Department of Motor Vehicles is committed to providing equal employment opportunities to all applicants and does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, or related medical conditions, including, but not limited to lactation), national origin, age (40 or older), disability or genetic information.

Legal Authorization Requirement

Applicants must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.

Salary

This position has a salary of $38,787.00 and is nonnegotiable.

Benefits For State Employees

The state of South Carolina offers eligible employees generous benefits, including health and dental insurance; retirement and savings plan options; and paid vacation and sick leave. Plus, work-life balance programs such as telecommuting and flexible work schedules are available to employees of some state agencies.

Insurance Benefits

Eligible employees may enroll in health insurance, which includes prescription coverage and wellness benefits. Other available insurance benefits include dental, vision, term life insurance, long term disability and flexible spending accounts for health and child care expenses.

Retirement Benefits

State employees are also offered retirement plan options, including defined benefit and defined contribution plans. Additionally, eligible employees may elect to participate in the South Carolina Deferred Compensation Program, which is a voluntary, supplemental retirement savings plan offering 401(k) and 457 plan options.

Workplace Benefits

State employees may also be eligible for other benefits, including tuition assistance; holiday, annual and sick leave; and discounts on purchases, travel and more.

Note

The benefits above are available to most state employees, with the exception of those in temporary positions. Employees in temporary grant and time-limited positions may be eligible for all, some or none of these benefits as benefits are associated with each position type. For these positions, contact the hiring agency to determine what benefits may be available.