License Compliance Investigator 2nd Shift

Providence Co; Providence (RI); On-site; USD 60,000 - 75,000; Full time

Job summary

The City of Providence seeks a License Inspector for the Board of Licenses to perform field and office duties related to investigations of licenses and violations. The role requires coordinating with constituents and licensees to ensure compliance and timely information flow.

Under supervision, you will handle summons, attend hearings, and document observations; the position demands flexibility, strong communication, and attention to detail in a municipal setting.

Qualifications

• High school diploma required with 5+ years of experience in enforcing rules, inspections, or customer service.
• Experience using Excel/Word/Outlook and basic data entry.
• Ability to communicate clearly, both orally and in writing, with diverse stakeholders.
• Willingness to work non-standard hours and flexible shifts.

Responsibilities

• Respond to and investigate license violations and complaints; determine appropriate actions.
• Engage with constituents in person, by phone, and via online portal for licensing information and guidance.
• Issue summons for license violations; testify at hearings or court as required.
• Conduct field inspections to locate businesses not in compliance and pursue licensing eligibility.

Skills

Enforcement experience

Customer service

Office software

Communication skills

Flexible hours

Driving license

Education

High school diploma

Tools

Microsoft Office

Excel

Online portal

Job description

The City of Providence seeks a License Inspector for the Board of Licenses to perform field and office duties related to investigations of licenses and violations. The role requires coordinating with constituents and licensees to ensure compliance and timely information flow.

Under supervision, you will handle summons, attend hearings, and document observations; the position demands flexibility, strong communication, and attention to detail in a municipal setting.