Library Technician POS#117000198

Cumberland County; Fayetteville (NC); On-site; USD 30,000 - 40,000; Full time

Job summary

Join the Cumberland County Library team as a key member at the Headquarters Library. Engage in diverse responsibilities, including circulation duties and delivering proactive customer service. If you're passionate about library services and community engagement, apply now for this rewarding position.

Qualifications

• 1 year of public contact experience.
• Familiarity with basic library procedures.

Responsibilities

• Check out and check in library materials.
• Assist customers with author, title, and subject searches.
• Maintain the collection and ensure a welcoming environment.

Skills

Customer Service

Communication

Education

High school diploma or GED

Job description

Join our team at the Cumberland County Library

We proudly serve the citizens of Cumberland County and neighboring communities as a dynamic department of county government. As a key member stationed at our Headquarters Library, you'll engage in diverse responsibilities, including circulation duties and delivering proactive customer service to ensure patrons' needs are promptly addressed. We offer a wide array of informational and recreational materials in various formats, along with innovative programs tailored to meet the evolving needs of our community. If you're passionate about fostering community engagement and providing exceptional library services, we encourage you to apply for this rewarding position.

Responsibilities

1. Check out and check in library materials
2. Assist customers with author, title, and subject searches
3. Process Inter-Library Loan materials received through mail and from customers
4. Pull requested materials from shelves
5. Maintain the collection, including fixing snags, replacing broken cases, light repair of items, changing item call numbers per Technical Services, and cleaning discs
6. Ensure a welcoming environment for all library users by performing Evanced Room Reservation duties daily, including accepting/declining reservations based on policy and setting up LCD units, microphones, PA system, and other requested equipment

Minimum Qualifications

High school diploma or GED, one (1) year of public contact experience, familiarity with basic library procedures, and demonstrated computer knowledge. Must be able to spell accurately and possess keyboarding skills.

Preferred Qualifications

• Library experience
• Knowledge of library purposes and the Dewey Decimal System
• Knowledge of library collections
• Knowledge of operation and use of audiovisual equipment
• Ability to follow instructions
• Excellent tact and courtesy in dealing with the public and co-workers
• Effective oral communication skills
• Ability to maintain effective relationships with colleagues and management
• Computer proficiency, including keyboard manipulation and accurate spelling

Conditions of Employment

A formal transcript is required. College transcripts may be submitted online or mailed to Cumberland County Human Resources, 117 Dick St., Fayetteville, NC 28301.

Candidates receiving a conditional employment offer must pass pre-employment screenings, including criminal background checks and drug tests, as per county policies. Refusal or positive results will result in withdrawal of the offer.

Equal Opportunity Statement

Cumberland County is an Equal Opportunity Employer. We are committed to diversity and inclusion, prohibiting discrimination and harassment in the workplace. Employment decisions are based on qualifications and business needs, regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or other protected statuses. We encourage qualified individuals to apply and provide accommodations for disabilities as required by law. We celebrate diversity and strive for an inclusive environment for all employees.