Library Supervisor

Jobtailor; Blaine (MN); On-site; USD 55,000 - 70,000; Full time

Job summary

Jobtailor is seeking a Library Operations Supervisor for Anoka County Library locations. The role centers on overseeing daily operations, creating a welcoming environment, and delivering outstanding customer service to patrons.

The ideal candidate leads staff and volunteers, manages cataloging, circulation, and training across sites, handles financial transactions, and resolves technical issues while upholding library policies.

Qualifications

• Bachelor’s degree with 3+ years of relevant library operations experience.
• Equivalency between education and experience may substitute for required education.
• Previous leadership experience preferred and highly valued for candidate
• Strong verbal and written communication skills are essential for success.

Responsibilities

• Ensure smooth daily library operations.
• Hire, train, and direct employees and volunteers.
• Supervise processing, cataloging, and circulation operations.
• Provide circulation and catalog search training across Anoka County Library locations.
• Assist patrons in locating, obtaining, and using library materials and services.
• Determine and review operational metrics for improvement.
• Perform financial transactions, process payments, and reconcile cash drawers.
• Troubleshoot and resolve computer software and hardware issues.
• Maintain, interpret, and communicate county and library policies and procedures.

Skills

Leadership

Verbal communication

Written communication

Training staff

Staff development

Education

Bachelor’s degree

Education/experience equivalency

Tools

Library software

Computer systems

Office equipment

Job description

• Ensure smooth daily library operations
• Create a welcoming environment and provide excellent customer service
• Hire, evaluate, train, develop, and direct employees and volunteers
• Supervise processing, cataloging, and circulation operations
• Provide circulation and catalog search training across Anoka County Library locations
• Perform circulation duties, including checkouts, returns, damage assessment, reporting, and material routing
• Organize and maintain print, non-print, and digital collections and catalogs
• Connect patrons with appropriate resources
• Assist individuals and groups in locating, obtaining, and using library materials and services
• Determine and review operational metrics for improvement
• Place orders, process payments, and reconcile cash drawers
• Troubleshoot and resolve computer software and hardware issues
• Maintain, interpret, and communicate county and library policies and procedures

Requirements

• Bachelor’s degree and at least 3 years of job-related experience
• Equivalent combination of education and experience may substitute for required education on a year-for-year basis
• Previous leadership experience preferred
• Strong verbal and written communication skills
• Ability to work Monday-Friday during open library hours, every other Saturday, and two Sundays per quarter
• Ability to perform varied physical activity, including bending, stooping, reaching, wrist and finger manipulation, walking, and standing
• Ability to occasionally push carts weighing over 300 lbs.
• Ability to occasionally lift 20–50 lbs.
• Ability to troubleshoot computer software and hardware issues
• Ability to perform financial transactions, process payments, and reconcile cash drawers
• Occasional travel to other county work sites; ability to drive a county or personal vehicle as needed
• Successful completion of applicable pre-employment criminal/driving background check, drug screen, DOT physical, and/or other qualification checks may be required
• Ability to work with uncooperative, angry, or hostile clients
• Ability to use computers, phones, and standard office equipment

Core Competencies

Demonstrates expertise in library operations, including circulation, cataloging, and customer service, while effectively leading and training staff and volunteers. Proficient in financial transactions and troubleshooting computer issues to enhance library services.

Highest-signal resume keywords

• Library Operations Management
• Customer Service Excellence
• Staff Training and Development
• Financial Transaction Processing
• Computer Troubleshooting

ATS Optimization Keywords

Hard Skills

• Circulation Duties
• Cataloging Operations
• Operational Metrics Review
• Material Routing
• Print and Digital Collection Management
• Payment Processing
• Cash Drawer Reconciliation
• Bending and Lifting
• Driving County Vehicle
• Background Check Compliance

Soft Skills

• Verbal Communication
• Written Communication
• Conflict Resolution
• Team Leadership
• Customer Interaction

Industry Keywords

• Library Policies
• Volunteer Management
• Patron Resource Connection
• County Library Operations
• Physical Activity Requirements

Tools & Technologies

• Library Software
• Standard Office Equipment
• Computer Systems
• Phones