Library STEM Instructor - Library Services Department

ESCAMBIA COUNTY; Pensacola (FL); On-site; USD 29,000 - 36,000; Full time

Job summary

Escambia County seeks an experienced STEM/Computer Instructor to teach computer applications and STEM activities to the public at the Pensacola location. The role involves developing and leading classes, maintaining devices, and engaging with community groups.

Requires an associate degree or two‑year certificate with at least one year of helpdesk experience; a valid driver’s license is required. The position is full-time and includes ongoing outreach and education duties.

Qualifications

• Associate’s Degree or two-year technical certificate in a computer field
• One year of experience in a helpdesk environment
• Must possess a valid driver’s license from state of residence

Responsibilities

• Instruct the public on computer applications and STEM activities
• Develop and lead computer classes for the public
• Maintain STEM devices and public computer access points
• Provide outreach and community engagement

Skills

Customer service

Troubleshooting

End-user support

Communication

Problem-solving

Training staff

Education

Two-year degree or technical certificate

Tools

Library software

Public lab equipment

Job description

• Location 221 PALAFOX PLACE,SUITE 140,Pensacola, FL, 32502,United States
• Base Pay $20.75 - $25.94 / Year
• Job Category STEM, Computer, Instructor
• Employee Type Full-Time
• Required Degree 2 Year Degree
• Manage Others No

CLOSING DATE: September 24, 2026

This is professional work, instructing people of all ages in the use of computer applications software and new technologies in specific program area(s), such as Science, Technology, Engineering, Mathematics (STEM); Leadership, and Character Development. An employee in this class creates and implements programs teaching the use of computers to individuals and groups. The position requires interaction with application software, operating systems, new technologies, and consults with employees/patrons to resolve issues.

This is a \"mandatory-testing\" position that requires Drug Testing.

EXAMPLES OF DUTIES

• Performs Computer Lab help desk duty, as assigned
• Insures the good order, cleanliness, and security of the STEM devices and public computer access points
• Develops, schedules, and leads STEM and computer classes for the public
• Provides instruction to staff and general public on internet use and various computer software applications including, but not limited to, word processing, spreadsheets, database, and other productivity software
• Provides continuing educational instruction and trains branch staff in the use of new software, functionality of applicable information resource systems, applications, software, and/or new technology hardware
• Provides support in the designing of STEM activities and lessons, providing content knowledge in STEM
• Promotes creativity, teamwork, and problem-solving skills while educating the public on STEM concepts
• Creates innovative, hands-on activities that encourage independent exploration, fosters curiosity, develops critical thinking, and builds resilience
• Develops a collection of reference and self-instruction materials for computer applications and STEM activities
• Recommends books, videos, electronic resources, new technologies, and other library materials for inclusion in the library collection in support of the educational and recreational classes taught
• Provides instruction on use of both simple and complex technologies, including, but not limited to, computers, digital technologies, LEGO, robotics, electronics, and emerging technologies
• Works with community agencies and groups to develop specific programs for special populations (elderly, children, youth groups, church groups, etc.)
• Develops and coordinates outreach, public engagement, and education activities,including leading hands on activities.
• Assists with report writing to communicate accomplishments and project deliverables
• Answers general correspondence by responding to phone calls and email inquiries
• Performs other duties as assigned

TYPICAL QUALIFICATIONS

Minimum Qualification Requirements:

Training and Experience: Associate’s Degree or two year technical certificate in a computer related field, teaching, early childhood, engineering and one year of experience in a helpdesk environment; or, a combination of education and experience equivalent to these requirements.

Licenses and Certifications: Must possess a valid driver's license from state of residence

Knowledge, Skills, Abilities, and Other Characteristics (KSAOs):

• basic computer system or data network administration principles
• operational documentation techniques
• customer service principles
• problem-solving
• utilizing applicable computer hardware, software, and/or peripheral equipment
• troubleshooting computer hardware, software, and peripheral problems
• providing end-user support
• communicating technical information to non-technical audience
• monitoring workstations
• follow directions
• communicate verbally and in writing
• internal and external communications program planning and implementation
• interaction with people of all ages
• communication and interpersonal relations as applied to interaction with coworkers, supervisor, the general public, etc. sufficient to exchange or convey information and to receive work direction
• plan and coordinate community events and volunteer-based programs
• provide project administrative duties as needed, and conduct outreach and educational activities
• remain calm and function well under stressful situations and deal effectively with the public, media, and officials in a courteous and tactful manner

SUPPLEMENTAL INFORMATION

County-wide Employee Responsibilities: All Escambia County BCC employees must serve the public and fellow employees with honesty and integrity in full accord with the letter and spirit of Escambia County BCC's Employee Code of Ethics, gift, and conflict of interest policies.

All Escambia County BCC employees must establish and maintain effective working relationships with the general public, co-workers, elected and appointed officials and members of diverse cultural and linguistic backgrounds, regardless of race, color, religion, sex, national origin, age, disability, marital status, political affiliation, familial status, sexual orientation, pregnancy, or gender identity and expression.

Emergency Management Responsibilities: During emergency conditions, the incumbent of this position will automatically be considered an emergency service worker. This employee is subject to being called to work in the event of a disaster, such as a hurricane, or other emergency situations and is expected to perform emergency service duties, as assigned.

Physical Requirements

Positions in this class typically require stooping, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting, grasping, talking, hearing, seeing, finger and hand dexterity, and repetitive motions. Heavy work: Exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of forces constantly to move objects. Incumbents may be subjected to electrical currents, inadequate lighting, workspace restrictions, intense noises, and travel.