Library Services Specialist — Evening & Weekend Support

The Pennsylvania State University; Reading (Berks County); On-site; USD 17,047 - 24,280; Part time

Benefits offered by this job

Starting rate of $15.0 per hour

Job summary

The Thun Library at Penn State Berks is seeking a Libraries Specialist to assist patrons with advanced requests and support part-time staff, including supervising or mentoring duties. The role requires 15 hours per week across evenings and weekends during the academic year.

This position offers a collaborative team environment with training and accommodations as needed, starting at $15.00 per hour. Applications will be reviewed starting August 3, with interviews through September.

Qualifications

• Customer service experience.
• Non-students or students with supervisory / independent customer service experience.
• Ability to communicate clearly in person and in writing.
• Civility expectations per University Libraries guidelines.

Responsibilities

• Welcome patrons to the library.
• Check out/in books, equipment, and other materials.
• Confirm study room reservations.
• Provide guidance on user accounts and library services.
• Follow library procedures.
• Oversee library operations during opening or closing.
• Assist SLAs with service questions and permissions.
• Address building concerns and maintenance issues.
• Assist users with technology and refer to PSU IT as needed.
• Answer general questions about the library and Penn State Berks.
• Support advanced requests and refer in-depth questions to the team.
• Retrieve and shelve materials from a 68,000+ item collection.

Skills

Customer service

Effective communication

Civility and professionalism

Job description

The Thun Library at Penn State Berks is seeking a Libraries Specialist to assist patrons with advanced requests and support part-time staff, including supervising or mentoring duties. The role requires 15 hours per week across evenings and weekends during the academic year.

This position offers a collaborative team environment with training and accommodations as needed, starting at $15.00 per hour. Applications will be reviewed starting August 3, with interviews through September.