Library Services Coordinator Rockford #2026-51

Great River Regional Library; Rockford (MN); On-site; USD 65,000 - 90,000; Full time

Job summary

Great River Regional Library is seeking a Library Services Coordinator to oversee day-to-day operations, staff direction, collection management, programming, outreach and patron services. You will lead efforts to meet regional strategic goals and ensure a safe, welcoming environment for diverse patrons.

The role requires a bachelor’s degree or equivalent with supervisory experience in library or customer service settings, strong communication, and the ability to manage budgets and partner with

Qualifications

• Bachelor’s degree or equivalent required; Master’s in Library Science helpful.
• Library or customer service experience with supervisory experience preferred.
• Strong communication and collaboration skills.

Responsibilities

• Schedule, train, evaluate and coach library staff.
• Assist with hiring new staff.
• Provide customer service to patrons.
• Manage local budget and cash payments.
• Plan and implement library programs for diverse patrons.
• Promote the library with community groups.
• Monitor the library building and coordinate maintenance.
• Track and report library activities.
• Develop relationships with community partners and groups.
• Ensure safety and welcoming environment in public areas.

Skills

Staff supervision

Customer service

Budget management

Program planning

Community outreach

Relationship building

Diversity & inclusion

Effective communication

Education

Bachelor’s degree or equivalent

Master’s degree in Library Science helpful

Tools

Microsoft Office

Information retrieval

Job description

The Library Services Coordinator oversees the day-to-day operation of a library including staff work direction, collection management, programming, outreach and patron services. Leads efforts to meet regional strategic goals.

The following are the regular duties for this position. These duties are not to be construed as exclusive or all-inclusive. Other duties may be required and assigned.

1. Schedule, train, evaluate and coach library staff.
2. Assist with hiring new staff.
3. Provide customer service to patrons.
4. Manage local budget and cash payments.
5. Plan and implement library programs that reach diverse patron interests.
6. Promote the library with community groups.
7. Monitor the library building and work with the city on repairs and maintenance.
8. Track and report on library activities.
9. Manage the library’s collection of materials.
10. Build relationships with community partners of the library including local Library Boards, City and elected officials, Friends groups, civic organization and others.
11. Ensure the library is safe and welcoming by managing the public areas.
12. Maintain the confidentiality of information.
13. Enforces library policies and procedures including Data Privacy, the American Library Association’s library Bill of Rights, and the Freedom to View, and Freedom to Read policy statements.

MINIMUM QUALIFICATIONS-

Education and Experience

• Bachelor’s degree or equivalent. Master’s degree in Library Science helpful.
• Library or customer service experience with some supervisory experience

Required Knowledge, Skills and Abilities

Diversity, Equity and Inclusion

• Commitment to promoting and sustaining a positive, equitable, diverse and inclusive workplace culture
• Ability and experience in collaborating with and managing working relationships across a diverse range of individuals and groups

Technical Knowledge

• Demonstrated proficiency with computer software programs including Microsoft Office
• Demonstrated proficiency with technology devices
• Knowledge of research and information gathering techniques

Communication, Interpersonal, and Customer Service

• Exceptional written and oral communication skills
• Ability to develop a variety of community contacts, collaborations and partnerships
• Ability to respond to emergencies and situations that may be stressful or difficult

Leadership and Management

• Ability to plan and assign work
• Ability to develop, train and direct staff and volunteers
• Ability to work without close supervision while managing multiple priorities
• Ability to meet deadlines

Program and Project Development

• Ability to visualize, plan and deliver creative and meaningful library programs and services

Other Abilities

• Ability to travel to headquarters or other locations
• Working environment may include frequent interruptions
• Interest in lifelong learning to stay abreast of new library services and trends

Our commitment to growth: GRRL is committed to helping our future and present staff develop preferred knowledge, skills and abilities.

A successful candidate will have:

• Positive attitude and strong work ethic
• Enjoy working with people from diverse backgrounds
• Organizational, interpersonal, and time management skills
• Ability to self-direct and work as a team member
• Ability to meet deadlines and follow instructions
• Ability to foster positive working relationships and an inclusive workplace
• A desire to learn and develop skills and abilities
• Ability to be flexible and adapt to changes

Our commitment to diversity and inclusion-

GRRL is committed to recruiting and retaining a diverse workforce and providing a work environment free from discrimination and harassment.

We seek to foster an environment of inclusion where all employees are treated respectfully and are valued for their strengths. Our work is guided by our values of providing exceptional customer service, being forward thinking and having a community focus that serves patrons from all socioeconomic, educational, literacy, and cultural backgrounds.

It is GRRL's policy to provide equal employment opportunity for all, without discrimination on the basis of race, color, creed, age, religion, national origin, marital status, disability, sex, sexual orientation, familial status, status with regard to public assistance, local human rights commission activity or any other basis protected by law.

GRRL accommodates qualified persons with disabilities in all aspects of employment, including the application process. If you believe you need a reasonable accommodation to complete the application process, please contact Human Resources at 320-650-2515 or [e-mail].